QEEQ no me fallo. Siempre obtengo por lo que pago…

Overall pretty good, but they still tried to upsell insurance. Rented for 3 days to visit Yellowstone and decided to pay $10 per day for full coverage due to potential uncertainties. Got a free vehicle upgrade. Tip: When renting a car in Salt Lake City, just choose the cheapest option because the rental location usually doesn't have that specific model. They will upgrade you when you pick up the car, so don't waste money on a higher tier. The car was easy to drive and fuel-efficient.

Great! Very enthusiastic.

Excellent car experience very quick pick up useful information given by staff

No

Four days into the rental, I found that a tire had a slow leak. I had to refill the tires every 5 days after that. When I called Hertz, I was told to just come in and that they would replace my vehicle...no problem. But when I got there, I had to spend over an hour...no vehicle except very small vehicles was available and worse than that I was told in robotic fashion bothy by the agent and manager that "according to protocol" I was responsible for repair of the leak. They would not listen to reason or the particulars of my story. This was extremely frustrating. This is not what I expect from a customer-friendly place.