Go nowhere else.

The overall service is good.

The car pickup process is on the second floor of the mall, which is very convenient. The staff was very enthusiastic, and the car pickup location is in the underground parking lot right downstairs. Just take the elevator down.

Hertz is truly a big company; the entire process was very organized and user-friendly. The vehicle provided was in excellent condition. When we picked up the car, we noticed some scratches on the wheel. After showing photos to the service desk, they said it was fine. Upon returning the car, they simply checked the odometer and fuel level and completed the inspection. They had held a $200 deposit when we picked up the car, which was promptly refunded to our card after the inspection. It was really fast.

The drop off location was hard to find. There was no way to get a taxi. It was out of the way.

Like: Car was clean, ready at pick up, easy