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Terrible. Necesito reembolso

Reviewed: Thu, Apr 21, 2022
About Alamo: 2.0 /10
No pude recoger el auto porque me pedían mi visa americana, yo soy residente americano y les entregue mi green card. No me la quisieron aceptar porque insistieron que co pasaporte Mexicano tenían que poner información de la visa. Les expliqué que esa era mi visa pero no me quisieron aceptar la documentación y no me entregaron el carro.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Intermediate | Volkswagen Jetta or similar

Relevant Reviews on Alamo in United States

Angela Perkin

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Reviewed: Tue, Jul 30, 2019
About Alamo: 10.0 /10
The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.
About QEEQ: 10.0 /10

Nancy Leonard

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Reviewed: Thu, Aug 17, 2017
About Alamo: 6.0 /10
Picked up the car at Washington Dulles Airport. In general, it was quite convenient, but it's a bit different from other places. Here, the rental companies use their own branded vans to take customers to their specific locations. It's not a central rental point. Once you arrive, you handle the paperwork.

Tracy Jeremy

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Reviewed: Fri, Sep 18, 2015
About Alamo: 10.0 /10
A very well-organized rental company
About QEEQ: 10.0 /10

J.Alghamdi

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Compact | Toyota Corolla or similar
Reviewed: Thu, Jan 11, 2024
“Great experience”
About Alamo: 10.0 /10
Thank you Alamo for your services. I will return to you if I need to book a car rental again.
About QEEQ: 10.0 /10
Great services. Thank you

S.ROH

View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Dec 10, 2019
“It was easy and convinient to rent a car.”
About Alamo: 10.0 /10
It was very easy to rent a car at the airport.
About QEEQ: 10.0 /10
It was very helpful to find a rental company.

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