They charged in advance for a full tank of fuel, which is essentially a fuel deposit. They might try to sell extra insurance, but you can decline.

Good

Friendly, no pressure to purchase additional services. They even gave us a free car upgrade, a fantastic experience!

We had 5 people, so we rented a station wagon. It was a bit tight with the luggage, but overall it was good. Europcar's service was quite good, both pickup and drop-off were pretty quick.

They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.

Thanks QEEQ. I was suspicious at the beginning when booking a vehicle with that rate but it turned to be the best experience I have ever had thanks to your service.