Good but fir the sting at the end. Counter staff trying their best to sell unwanted and unnecessary

Excellent, very convenient to contact even abroad

Finally encountered a front desk staff without a heavy accent. Previously, the Mexican accents were hard to understand. This time communication was very smooth!

The car was dirty and smelled like marijuana.

The car had been upgraded for our arrival. The check in was very good by Doreen in Melbourne Fl. who explained everything fully and emailed photos of the car bodywork. She commented on our level of insurance cover so NO pressure sales. Would definitely use again.

Qeeq was easy to booking with. We booked the extra insurance cover and joinedt the Diamond Club. Maybe the reason we got an upgraded car.

Hertz charged me a much higher rate than was quoted. Waited over an hour on hold and no one ever picked up at the billing department. They may have got me for 150 dollars but they lost a customer for life and I plan on telling anyone that listens just how bad they are. I also rent a lot of cars for work mostly National and have never been treated like this.