Amazing. This was my first experience. Will use again

Very satisfied!

The service was good, better than expected

Rented a car at Salt Lake City Airport. The directions were very clear, there weren't many people, and the process was quick and easy.

The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.

Like: Excellent customer service and the staff worked fast to get to my vehicle. I would give Alamo a thumb up.