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Confusion by Europcar HQ

Reviewed: Fri, Sep 29, 2017
About Europcar: 9.2 /10
Like: The service and helpfulness of all the staff at the local counter at San Javier Airport, Spain
Dislike: The error made by Europcar HQ, Madrid of taking the car payment(s) out of the wrong card account. Rang them and emailed them to no avail. In the end it was the very helpful staff at the local office at San Javier Airport office that sorted the situation for us. Cannot praise them enough.
Economy | Nissan Micra or similar

Relevant Reviews on Europcar in Spain

Max Adam

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Reviewed: Wed, Nov 13, 2024
About Europcar: 8.0 /10
Excellent
About QEEQ: 8.0 /10

Rebecca Eleanor

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Reviewed: Thu, Aug 29, 2024
About Europcar: 10.0 /10
Very good, no mandatory fees.
About QEEQ: 10.0 /10

Ingram Matthew

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Reviewed: Sun, Jul 21, 2024
About Europcar: 10.0 /10
They try to upsell expensive models. Stick to your chosen car, no need to pay more. Bought full insurance, firmly refused to pay extra.
About QEEQ: 10.0 /10

Randolph Titus

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Reviewed: Mon, Mar 12, 2018
About Europcar: 8.0 /10
Average

Jacob Jennings

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Reviewed: Tue, Dec 6, 2016
About Europcar: 8.0 /10
It's inconvenient that to change the pickup time, you can't do it online or by phone. You have to go to the store in person. I hope this can be improved.
About QEEQ: 8.0 /10

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