EPTA, Car Rental & Tours Sdn. Bhd. (lgk) Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

EPTA - Car Rental & Tours Sdn. Bhd. (lgk) Information, Car Rental Instructions & Policies

Address

Langkawi International Airport (LGK),Lot No. CTR08, Arrival Hall, Public Concourse, Langkawi International Airport, Padang Matsirat, 07100 Langkawi, Kedah

Telephone

+60128718377 / +60138683777

Pick-up Instructions

The EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental location is in terminal

You can walk to the counter of EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental.

Upon arrival, please proceed to the Arrival Hall after collecting your luggage. On your left-hand side, you will find the EPTA Car Rental counter. Please present your order number, valid driver's license, and ID/passport for verification, and we will conduct a quick vehicle inspection with you.

Drop-off Instructions

1. Please return the vehicle to Gate 2 of Langkawi Airport (LGK), the same location where you picked up your vehicle. You can contact our staff in advance via WhatsApp or phone: +60128718377 / +60138683777. 2. Our staff will meet you at the roadside to perform a vehicle inspection. Please ensure that the fuel level matches the inspection form. Your deposit will be refunded on the spot if payment was made in CASH.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	MYR 100-300	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Discover,JCB,AMEX,DinersClub are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Langkawi International Airport

Hotels

0.5 mi from ZEN Rooms Basic Senyum Inn Langkawi

0.6 mi from Bella Vista Express Hotel Langkawi

0.6 mi from The Smith House

Other Landmarks

8.6 mi from Malaysia Book Village

CHECK RATES

Map view of EPTA Store Location

coordinates: 6.34206 99.731519

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 4.5
Vehicle cleanliness: 4.6
Spaciousness: 4.7
Counter staff: 4.6
Pick-up location: 4.9
Drop-off location: 5.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

N.NAZIR
Langkawi
10 /10 Excellent
Reviewed: Thursday, September 7, 2017
Like: Everything was good.
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L.Ee Hahn
Langkawi
8.2 /10 Very good
Reviewed: Monday, November 20, 2017
Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
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M.Shahzad
Langkawi
9.8 /10 Excellent
Reviewed: Friday, December 8, 2017
Like: Efficient & friendly staff. Car very new.
Dislike: Nothing
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A.Mustafa
Langkawi
10 /10 Excellent
Reviewed: Friday, December 15, 2017
Like: It was fast, hassle free, value for money.
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Chan
Langkawi
10 /10 Excellent
Reviewed: Monday, December 18, 2017
Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.
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T.Tan
Langkawi
8.6 /10 Very good
Reviewed: Monday, December 18, 2017
Like: Petrol efficient and comfortable driving
Dislike: There are some faults with the car but the staff already informed beforehand professionally
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P.Yeoh
Langkawi
10 /10 Excellent
Reviewed: Tuesday, January 2, 2018
Like: Good Services and car condition is good
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R.Smith
Langkawi
10 /10 Excellent
Reviewed: Friday, March 16, 2018
Like: Courteous and accommodating staff. No castles and I would recommend to anyone.speci thx to Madeline.
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V.Vernik
Langkawi
10 /10 Excellent
Reviewed: Monday, April 30, 2018
Like: Easy to book, get exactly what you hired and even had people meet me at the airport. So easy and efficient, will use again and again.
Dislike: Nothing!
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P.robinson
Langkawi
9.4 /10 Excellent
Reviewed: Wednesday, May 23, 2018
Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing
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Y.Heah
Langkawi
9.6 /10 Excellent
Reviewed: Saturday, June 16, 2018
Like: Promised as in receipt,provided better car choice yet same price.valuable!
Dislike: Car still got some unwanted stuffs from previous customers or own.
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J.Zainal Abidin
Langkawi
8 /10 Very good
Reviewed: Wednesday, June 20, 2018
Like: Prompt and efficient.
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Y.KOW
Langkawi
10 /10 Excellent
Reviewed: Wednesday, June 20, 2018
Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.
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C.Ng
Langkawi
8 /10 Very good
Reviewed: Wednesday, June 20, 2018
Like: Cars came as they were expected to.
Dislike: The Toyota Vios we rented could have been a little cleaner. Especially the passenger seats at the back.
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Jamal Hj Anuar
Langkawi
10 /10 Excellent
Reviewed: Thursday, June 21, 2018
Like: The staff handling the booking right from the start till the end was excellent!
Dislike: None!
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K.Chun Yii
Langkawi
10 /10 Excellent
Reviewed: Monday, July 16, 2018
Like: Very easy to deal with! Efficient worker
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L.Chong
Langkawi
9.4 /10 Excellent
Reviewed: Friday, August 17, 2018
Like: Efficient & On time !
Dislike: nothing
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R.Shah
Langkawi
5.7 /10 Average
Reviewed: Thursday, February 7, 2019
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
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Mr. Bala
Langkawi
10 /10 Excellent
Reviewed: Tuesday, April 30, 2019
Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
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Dawei007
Langkawi
9.7 /10 Excellent
Reviewed: Monday, June 17, 2019
I had a small bump I thought for the size of damage it created a lot of hassle! £30 charged which was reasonable .
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Khan
Langkawi
5.3 /10 Average
Reviewed: Thursday, July 18, 2019
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
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B.Koh
Langkawi
9 /10 Excellent
Reviewed: Wednesday, August 14, 2019
Got an upgrade to a better car.
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Salim
Langkawi
8.7 /10 Very good
Reviewed: Thursday, August 15, 2019
Excellent service by Arrief. Honest and efficient.
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Eamonn McKernan
Langkawi
2 /10 Poor
Reviewed: Sunday, September 29, 2019
The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.
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Chris
Langkawi
9.7 /10 Excellent
Reviewed: Sunday, December 1, 2019
Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.
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N.Abdullah
Langkawi
5.7 /10 Average
Reviewed: Monday, December 9, 2019
In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.
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ahmadibrahimrizal
Langkawi
9.3 /10 Excellent
Reviewed: Tuesday, December 10, 2019
The car is heavy, (long time to pick up) .
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C.BIN CHE ISMAIL
Langkawi
3.7 /10 Poor
Reviewed: Friday, December 13, 2019
Car rent condition very bad for car. Brake almost finished and didn't services at all. Very dangerous when driving due brake problems. When pick up we ask for changes then not other car xan choose. Terribly
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R.ABU
Langkawi
10 /10 Excellent
Reviewed: Monday, December 16, 2019
Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.
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H.Zeitoun
Langkawi
9 /10 Excellent
Reviewed: Monday, December 23, 2019
Very good car supplier , reliable and friendly
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H.Zeitoun
Langkawi
9.3 /10 Excellent
Reviewed: Monday, December 23, 2019
Reliable company
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M.Jamil
Langkawi
10 /10 Excellent
Reviewed: Wednesday, December 25, 2019
Excellent service
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K.TAN
Langkawi
8 /10 Very good
Reviewed: Monday, December 30, 2019
Would have been good if they had given us upfront notice on the pick up location. We spent some time asking around before we found the location.
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T.Mzondiwa
Langkawi
8.7 /10 Very good
Reviewed: Monday, January 6, 2020
vehicle had no fuel on pick up.a bit inconvenient.
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K.Sokiman
Langkawi
8 /10 Very good
Reviewed: Thursday, December 17, 2020
Excellent
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Sritharan.V.
Langkawi
7.7 /10 Good
Reviewed: Thursday, December 24, 2020
Overall very good experience.
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L.Wai Cheong
Langkawi
10 /10 Excellent
Reviewed: Monday, November 1, 2021
Good Service , easy to contact
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Anonymous
Langkawi
7.3 /10 Good
Reviewed: Friday, April 8, 2022
The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.
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Anonymous
Langkawi
7.3 /10 Good
Reviewed: Thursday, July 14, 2022
Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.
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G.Chang
Langkawi
7.7 /10 Good
Reviewed: Sunday, September 4, 2022
I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget
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Daphne Lattimore
Langkawi
10 /10 Excellent
Reviewed: Friday, February 23, 2018
After calling, the staff quickly found you at the airport; the office is nearby.
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Jennifer Wood
Langkawi
4 /10 Average
Reviewed: Monday, October 23, 2017
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Willie Emmie
Langkawi
4 /10 Average
Reviewed: Monday, October 23, 2017
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Saxon Dulles
Langkawi
4 /10 Average
Reviewed: Tuesday, October 31, 2017
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Wayne Franklin
Langkawi
10 /10 Excellent
Reviewed: Wednesday, November 1, 2017
The rental company was fine. Although the staff member spoke English, picking up and returning the car was still quick.
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Charles Philemon
Langkawi
10 /10 Excellent
Reviewed: Tuesday, November 14, 2017
Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.
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Coral Edward
Langkawi
10 /10 Excellent
Reviewed: Monday, February 26, 2018
Great service attitude, prompt service, and friendly local staff in Malaysia.
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Isidore Augustine
Langkawi
8 /10 Very good
Reviewed: Friday, March 2, 2018
Staff responds promptly
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Irma Houston
Langkawi
10 /10 Excellent
Reviewed: Friday, August 25, 2017
Excellent service, and the guy who handled the rental was really nice.
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Marguerite Robin
Langkawi
6 /10 Average
Reviewed: Tuesday, February 13, 2018
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Owen Thorndike
Langkawi
10 /10 Excellent
Reviewed: Saturday, February 17, 2018
The car was provided at the airport as scheduled!
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Setlla Wilcox
Langkawi
10 /10 Excellent
Reviewed: Sunday, September 24, 2017
Great service. Pick up and drop off at the airport.
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Charles Philemon
Langkawi
6 /10 Average
Reviewed: Sunday, February 18, 2018
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Rodney Raman
Langkawi
8 /10 Very good
Reviewed: Monday, February 19, 2018
Waited at the airport arrival hall, got the car quickly.
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Nora Violet
Langkawi
2 /10 Poor
Reviewed: Saturday, October 7, 2017
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Alvis Abe
Langkawi
2 /10 Poor
Reviewed: Tuesday, October 10, 2017
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Evan Morley
Langkawi
2 /10 Poor
Reviewed: Wednesday, August 8, 2018
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Rita Galsworthy
Langkawi
8 /10 Very good
Reviewed: Sunday, March 25, 2018
Did not wait at the airport in advance.
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Theobald Swinburne
Langkawi
2 /10 Poor
Reviewed: Wednesday, August 15, 2018
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Keith Wyld(e)
Langkawi
4 /10 Average
Reviewed: Wednesday, May 9, 2018
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Penny DuBois
Langkawi
2 /10 Poor
Reviewed: Saturday, October 13, 2018
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Annabelle Robeson
Langkawi
2 /10 Poor
Reviewed: Tuesday, August 28, 2018
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Louise Rosalind
Langkawi
2 /10 Poor
Reviewed: Monday, February 25, 2019
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Florence Bronte
Langkawi
10 /10 Excellent
Reviewed: Saturday, February 9, 2019
As soon as we came out, we saw the staff holding a sign waiting for us. Very good service.
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Elvira Kitto
Langkawi
10 /10 Excellent
Reviewed: Thursday, May 31, 2018
Pickup was quick, the service attitude was great, and the explanations were detailed. Despite a two-hour delay due to a heavy storm at the airport, communication was pleasant.
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Elliot Strachey
Langkawi
4 /10 Average
Reviewed: Wednesday, July 18, 2018
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Myra Lawrence
Langkawi
10 /10 Excellent
Reviewed: Friday, March 27, 2020
Both pickup and return were convenient.
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Virgil Ted
Langkawi
6 /10 Average
Reviewed: Monday, December 30, 2019
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Carr Marshall
Langkawi
10 /10 Excellent
Reviewed: Thursday, November 28, 2024
Very satisfied.
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Anonymous
Langkawi
8 /10 Very good
Reviewed: Monday, August 3, 2026
Pretty good overall. They don’t have their own storefront, but the guy who delivered the car was really friendly and helpful.
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Anonymous
Langkawi
10 /10 Excellent
Reviewed: Tuesday, August 11, 2026
Pretty good overall.
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