The so-called sign for airport pickup must be a dream. They charged me over 100 RMB for using one extra bar of fuel. It's a scam targeting those who didn't read the rental agreement properly.
Pickup was quick, the service attitude was great, and the explanations were detailed. Despite a two-hour delay due to a heavy storm at the airport, communication was pleasant.
There was no Chinese service at all, and no pickup sign at the airport. I had to look around for a while before finally calling them. The store is not at the airport, and the car inspection took place in the middle of the road, which was very unsafe and inconvenient. However, the staff were honest. For the car return, I called when I arrived at the airport and they came to pick it up.
“Excellent Service - both EPTA and Easyrentcars.com”
About EPTA:10.0/10
Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
About QEEQ:9.0/10
Simple and easy
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