Affordable and Average Condition

The flight arrived early but the rental company wasn't there to pick us up. We waited for over 10 minutes before they showed up. They promised us a particular car, but then gave us a very old one with scratches all over, a broken rearview mirror, and a malfunctioning gas pedal. The only positive thing was that they didn't inspect the car much when we returned it and gave us the deposit back quickly.

The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.

Like: Cars came as they were expected to.
Dislike: The Toyota Vios we rented could have been a little cleaner. Especially the passenger seats at the back.

Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.

Like: Promised as in receipt,provided better car choice yet same price.valuable!
Dislike: Car still got some unwanted stuffs from previous customers or own.