EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK) Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Charles Philemon

Malaysia

Reviewed: Tue, Nov 14, 2017

About EPTA: 10.0 /10

Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

1 days rental

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Myra Lawrence

Malaysia

1 days rental

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Fri, Mar 27, 2020

About EPTA: 10.0 /10

Both pickup and return were convenient.

About QEEQ: 10.0 /10

Penny DuBois

Malaysia

1 days rental

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Sat, Oct 13, 2018

About EPTA: 2.0 /10

They promised to pick me up at the airport with a sign. However, I waited for half an hour after arrival and still didn't see anyone, and it was a midnight flight at 12 AM. After multiple calls to customer service, the car finally arrived after 1 AM.

Malaysia

3-day rental

Compact | Toyota Vios or similar

EPTA

Langkawi International Airport(LGK)

Langkawi

Malaysia

Reviewed: Thu, Jul 14, 2022

“Average experience”

About EPTA: 7.0 /10

Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.

About QEEQ: 8.0 /10

Needed to make some adjustment on the timing on arrival and returning the car. However, the website didn’t allow us to do it less than 24 hours before collection. If the website was flexible, I could help us make some last minute planning.