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Search for EPTA Car Rentals in Langkawi

Disappointed with the vehicle delivery

Reviewed: Thu, Feb 7, 2019
About EPTA: 5.7 /10
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
Toyota Innova image
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Mini Van | Toyota Innova or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Elvira Kitto

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EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Thu, May 31, 2018
About EPTA: 10.0 /10
Pickup was quick, the service attitude was great, and the explanations were detailed. Despite a two-hour delay due to a heavy storm at the airport, communication was pleasant.

Florence Bronte

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EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Sat, Feb 9, 2019
About EPTA: 10.0 /10
As soon as we came out, we saw the staff holding a sign waiting for us. Very good service.
About QEEQ: 10.0 /10

P.Yeoh

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Compact | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Tue, Jan 2, 2018
“Great Experience to rent a car from EPTA.”
About EPTA: 10.0 /10
Like: Good Services and car condition is good

M.Shahzad

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Compact | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Fri, Dec 8, 2017
“Excellent service”
About EPTA: 9.8 /10
Like: Efficient & friendly staff. Car very new.
Dislike: Nothing

L.Ee Hahn

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Compact | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Mon, Nov 20, 2017
“A reliable car to get me from places to places”
About EPTA: 8.2 /10
Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.

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