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Search for EPTA Car Rentals in Langkawi

Disappointed with the vehicle delivery

Reviewed: Thu, Feb 7, 2019
About EPTA: 5.7 /10
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
Toyota Innova image
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Mini Van | Toyota Innova or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Penny DuBois

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EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Sat, Oct 13, 2018
About EPTA: 2.0 /10

Rodney Raman

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EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Mon, Feb 19, 2018
About EPTA: 8.0 /10
Waited at the airport arrival hall, got the car quickly.

L.Wai Cheong

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Economy | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Mon, Nov 1, 2021
“Best Car Rental Website than many...Friendly and straight to the point..no additional hidden cost.”
About EPTA: 10.0 /10
Good Service , easy to contact
About QEEQ: 10.0 /10
easy to book , hassle free....will use again...bravo to QEEQ
post image

Jamal Hj Anuar

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Compact | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Thu, Jun 21, 2018
“I am very satisfied & happy with the services rendered. We were well taken care of and guided throug”
About EPTA: 10.0 /10
Like: The staff handling the booking right from the start till the end was excellent!
Dislike: None!

Y.KOW

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Economy | Perodua Myvi or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Wed, Jun 20, 2018
“New car, very clean, nice, well maintain”
About EPTA: 10.0 /10
Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.

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