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Last updated on: May 29, 2025
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73Rental Locations
22Airport Locations
Map View of Car Rental Locations in Dallas
Budget
7.4/10
Thrifty
7.6/10
Dollar
8.2/10
AVIS
7.8/10
Europcar
7.6/10
Hertz
8.5/10
Alamo
9.2/10
ACO
7.0/10
Enterprise
8.0/10
Advantage
7.9/10
AIRPORT VAN RENTAL
5.7/10
ACE
6.6/10
PAYLESS
9.0/10
Reviewed: March 25, 2025
Satisfied, defaulted to returning the car with less fuel, which is slightly more expensive than full fuel return.
Reviewed: May 12, 2025
When I arrived at the counter, they immediately told me the car model I booked was unavailable. The replacement car was a size smaller. They claimed all the remaining cars were reserved, clearly trying to take advantage of me. Additionally, they had no idea how to register two drivers for the same car, meaning I paid extra for a second driver for nothing. The rental and insurance documents didn’t reflect the second driver feature. They also said the car had CarPlay, but it came without a connection cable. When I asked at the counter, they told me I had to provide my own cable. In the U.S., you can't go anywhere without map navigation, so I was very frustrated. Fortunately, I had purchased full coverage insurance, so the staff couldn’t upsell me on additional insurance. After multiple negotiations, they waived a $25 fuel fee for me.
Reviewed: December 10, 2024
It was a breeze. Staff at Dallas were very good. Took about 10 mins. Once we had the key we were with the car in 2 mins. Car was good and drove well,
Reviewed: October 3, 2024
The car rental process was very quick. There was no Jeep available temporarily, so we got upgraded to a Ford Expedition, a super large SUV that was very comfortable, with no change in price.
Reviewed: July 18, 2024
The staff are friendly and patient with their sales.
Reviewed: March 14, 2025
Overall, it's pretty good, but there was some waiting in line. Online check-in would make it perfect.
Reviewed: January 8, 2025
I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.
Reviewed: May 3, 2025
Unreasonable charges, currently seeking compensation. Please assist with the claim.
Reviewed: February 16, 2025
AVIS offered a Spring Festival promotion which seemed attractive, so I decided to rent from them, but the experience turned out to be quite frustrating. When picking up the car, there were about five people ahead of me, and I had to wait for over half an hour—it was extremely slow. Finally, a Black lady assisted me. She swapped my reservation to a compact SUV, which I agreed to, but the first car she gave me had a front camera missing, leaving a black hole there, and the panel near the right headlight was coming apart—it was clearly a car involved in an accident. I went back and requested a replacement. She said she'd give me a new car but ended up giving me a Mazda with over 20,000 miles on it. By then, it was already past 5 PM, so I took the car and headed to Fort Worth. The next day, I discovered the right front tire was a different brand from the other three and had a visible bulge. I went to three local AVIS stores, but none of them agreed to replace the car. In the end, I had to drive back to Dallas Airport to get a replacement. I directly told the counter staff I was 'very disappointed with AVIS service' before they finally gave me a Kia SUV with over 10,000 miles.
Reviewed: February 8, 2025
There were too many people in line at Avis, and there's no express lane for car pickup.
Reviewed: February 27, 2025
The car rental process is very convenient, and fuel costs are slightly cheaper.
Reviewed: February 3, 2025
Very satisfied overall. However, due to a miscalculation of the time difference, the booking was scheduled for a day later than my actual arrival. As a result, I had to rent an extra day separately, which was very expensive at the store's standard rates. Next time, I'll make sure to account for the time difference properly to avoid such issues. The hotel was also booked for a day later, and I had to pay for the first night on-site, which was quite costly.
Reviewed: November 22, 2019
This was my first time using this company. It was economical and practical with good service. There was no unnecessary upselling of insurance, and they recommended a toll pass, which you could choose to use or not. The service was quite good.
Reviewed: February 3, 2025
Very satisfied, specifically chose Hertz for its good reputation.
Reviewed: August 25, 2024
It's okay. There was an accident during the rental, but it was handled quickly. Luckily, my English is fairly good.
Reviewed: June 19, 2024
Very good. I booked a Ford Focus, but there were no cars available at the store. The staff said they only had Nissan cars, not the model we wanted. There were many Chevrolet Malibu cars parked in the same area. I asked about them, and the staff said we could switch for an additional $230 (for ten days). We ended up switching cars.
Reviewed: September 30, 2022
The car exceeded very well for our trip. Car was clean , the staff of Alamo were very kind and helpful
Reviewed: December 11, 2023
The rental company knew nothing of the $17.50 deposit taken by QEEQ
Reviewed: February 19, 2020
Car was slightly unclean and didn't have the expected features in the car category
Reviewed: December 1, 2019
It was very easy at the counter and return. I will use advantage again.
Reviewed: July 2, 2019
Car was a huge disappointment. Low windshield wiper fluid at pick up. Asked employee as I was checking out about low fluid, just shrugged her shoulders. Called customer service to complain about the car and low fluid. No help, stated would message rental desk at Dallas airport. Huge waste of my time. Will never rent a car from you again. Last experience was excellent. No customer service.
Reviewed: January 24, 2019
I had to leave the car at the airport parking garage for Advantage to pick up. I had some difficulty understanding the woman who was behind the counter. I had to ask her to repeat herself a few times.
Reviewed: August 8, 2019
The first Van was pretty nice but had a tail light out, so I got a high mileage replacement that was a little rough around the edges. AC was cold and didnt have any issues but it probably needs to be retired.
Reviewed: July 25, 2019
Very old van, almost 120,000 miles. Van with bad suspension due to age and very rough and bumpy. Very rude with customers. Force customers to buy insurance or will not rent out the van, putting customers with no choices. Limited to 1,200miles for a 9 days renting, and I paid almost $1,500
Reviewed: June 12, 2019
Customer service was ok. Vehicle was booked with "unlimited miles" but at the counter I was told that it was 275 miles daily and on the contract it was written 375 miles daily. The van was sent out with a "patched tire" that the TPMS light stayed on constantly. I had to put another patch on the tire as it was consistently leaking. I did this at my expense.
Reviewed: February 22, 2019
I came to Dallas every 20 days can you give me more discount every time because I like your car .
Reviewed: February 17, 2019
Van front tires warned out, low tire pressure and engine Oil light came on .
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