For me the pick up and drop off process on the rental car went smoothly and efficient.

Online process for booking and pre-payment was simple and easy. Easirent was picked due to its low competitive price.

Very poor customer service. Long wait times and very difficult to get help. The wait to get a vehicle took over 30 mins. Would not recommend or use again.

I had to change the battery ($5.99) in the key fob as I kept getting a low battery prompt. I told easirent when I returned the car but the attendant acted as if he could care less. Also, the front tires on the car were starting to get close to the end of their tread life.

Hire better employees, they were so rude and mean.

Never picked up the car because the woman at your front desk never told me about the “unlimited miles” option and told me I would be responsible for 69 cents for every mile over 100 miles per day. She was awfully rude, yelled at me about where I parked because it was my first time there . Spoke to Bruce on customer service and he opened up a claim to get my money back seeing as the woman never properly explained how to do unlimited option for Miles which I needed