US$ 11/day
Rent a car
Best price car rental
Rental Locations
Reviews
Airports
Landmarks
Last updated on: September 18, 2025
67Rental Locations
25Airport Locations
Map View of Car Rental Locations in Cancun
PAYLESS
10.0/10
MEX
6.9/10
Keddy by Europcar
8.0/10
America Car Rental
5.8/10
Europcar
7.4/10
Infinity
8.4/10
Budget
7.8/10
Avis
7.9/10
Mas by Mex
6.9/10
Hertz
7.4/10
Shouqizuche
7.8/10
Alamo
8.8/10
Routes
10.0/10
Thrifty
6.1/10
Enterprise
10.0/10
Firefly
5.0/10
Dollar
6.1/10
CARFLEX
10.0/10
National
5.8/10
U-SAVE
7.2/10
ADOCAR
6.7/10
ADOCAR RENTAL
6.2/10
RIGHT CARS
7.0/10
GOLDCAR
5.6/10
Reviewed: September 3, 2025
After leaving the airport, there wasn't a separate Payless counter. Upon carefully checking the pickup details, I found out I needed to go to the Budget counter—they seem to be part of the same company. The shuttle bus took us to the pickup location, where we lined up to complete the registration process. There was absolutely no pressure to purchase additional insurance. After some routine procedures, I received a brand-new Kia equipped with CarPlay but no rearview camera or parking sensors. However, I adjusted quickly. Returning the car was also very convenient. Overall, a great experience—highly recommended!
Reviewed: January 6, 2025
The same company, in Mexico City there were no cars available, so they gave us a manual Nissan. If we wanted to upgrade to an SUV, it would cost extra. In Cancun, there were no cars either, but they gave us a Tiguan directly—top-notch experience!
Reviewed: February 17, 2025
No upselling, and the service was very efficient.
Reviewed: June 1, 2025
Satisfied. Originally booked a Suzuki, but chose a Changan when picking up the car. Supporting domestic brands!
Reviewed: December 8, 2024
Me obligaron a contratar los seguros lo que incremento bastante el costo total de la renta, además de que me dieron un auto de menor nivel que el que contraté. Me comentaron que aunque QEEQ ya tenia coberturas, que esas no eran válidas para ellos.
Reviewed: June 3, 2025
The car rental company in Cancun didn't overly push selling insurance, but they required a $6000 deposit. Even though my credit card limit was sufficient, the authorization was repeatedly declined. I wanted to cancel the reservation and negotiate with another company on the spot, but as soon as I stepped outside, they called me back and the deposit suddenly dropped to $800!
Reviewed: March 31, 2025
Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.
Reviewed: January 29, 2025
Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.
Reviewed: December 30, 2024
Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices
Reviewed: December 8, 2024
Unexpectedly good. The pickup and drop-off processes were very professional. Unfortunately, I didn't get the model I originally reserved and received a Chevrolet Tracker that made rattling noises when starting. Luckily, the car didn't have any issues during the trip.
Reviewed: March 6, 2025
O aluguel do carro correu tudo bem e a empresa foi muito organizada o tempo tudo. O único inconveniente é em Cancun o seguro de proteção de terceiros é obrigatório e não está incluído no orçamento - ficou cerca de USD25 por dia, e isso fez com a minha reserva terminasse quase o dobro do que havia pago inicialmente.
Reviewed: October 29, 2022
Getting the car was no problem. They did offer a bigger car at a higher rate but when we declined there was no further pressure.
Reviewed: February 5, 2025
Good service, easy communication, and a positive attitude.
Reviewed: January 13, 2024
We’ve rented in Cancun many times over the years (we own homes in Mexico). Avis is one of the best agencies to deal with as you often walk away from others feeling you have been taken advantage of.
Reviewed: August 1, 2025
It was easy to find the shuttle bus location after landing. The driver was enthusiastic and took us to the rental car hall. There you need to get a number from the machine first. The staff handling the paperwork were relatively slow, and we waited for at least half an hour. However, the car pickup process was very smooth, with no upselling, and we got the car quickly.
Reviewed: April 25, 2025
Pésimo servicio contratos engañoso y depósitos exagerados me quedo con muy mal sabor de boca
Reviewed: January 25, 2025
Proceso lento para recoger el automovil. Me hicieron pagar el SLI (Seguro de Responsabilidad Suplementario para terceros). Sin opción a negarse.
Reviewed: January 27, 2022
I had to wait 1.5 hours to pickup the car. There was only one person ahead of me in line. They did not have my rental at pickup time. They told me to come back in 4 hours. They told me to call customer service and it was closed. I could not get a refund. After waiting an hour, they said they had a car. The sales rep at the counter, did the hard sell for every possible additional coverage. They want you to sign everything before they show you a copy of anything.
Reviewed: November 30, 2021
Something wrong With the tire it was not safe at all
Reviewed: January 14, 2025
Schlecht. Mehr als 100.000 km, rundherum beschädigt, zu kleines Fahrzeug, entsprach nicht gebuchter Kategorie
Reviewed: September 10, 2024
During Christmas, there weren’t many customers, and the service was quite good. However, the car condition was very poor; it was an old vehicle.
Reviewed: September 9, 2024
No hay claridad en los montos de seguros en el proceso de reserva. Los seguros valen más que la misma renta del vehículo
Reviewed: November 17, 2024
Overall, it was quite satisfactory. However, they asked us to purchase additional insurance since we only opted for the basic coverage from the rental company, which didn’t feel great.
Reviewed: July 2, 2018
You need to take a bus to pick up the car, which takes about 15 minutes.
Reviewed: June 23, 2024
Excelente atención de todo el personal. La persona que nos atendió en el mostrador para entregarnos el coche y luego la persona que nos recibió en el aeropuerto. Ambas una atención impecable.
Reviewed: August 6, 2021
El carro se nos dañó (no encendía) 2 veces por batería, eso nos estresó bastante y nos retrasó los planes de las vacaciones y es algo prevenible de solo mantenimiento. Deben ser mas cuidadosos con ese tema
Reviewed: August 16, 2019
The didn't have any small SUVs, much less my Jeep Wrangler
Reviewed: October 27, 2022
Arrived late at night, very few people, quick pickup. Service attitude was good. There was no reminder about which type of gasoline to use. Later, I asked at another branch to clarify.
Reviewed: November 21, 2019
Entregaron lo prometido en un tiempo aceptable, aunque me intentaron vender demasiados seguros.
Reviewed: March 22, 2021
Great service from start to finish and very attentive staff at pick up and drop off.
Reviewed: April 22, 2020
They tried to force me to buy insurance although I had the required insurance, only after i called your help line did they agree to rent it to me and denied refusing me the rental
Reviewed: August 15, 2019
Vehicle was in acceptable condition and National's staff was very kind. Didn't face any problems during the rental.
Reviewed: July 28, 2018
You have to buy insurance when picking up the car, which is even more expensive than the rental fee.
Reviewed: February 26, 2018
The service attitude is quite good, not pushy with insurance, but they took a 25000 pesos pre-authorization... I still recommend big rental companies, because there's also Adobus locally, and locals might give incorrect directions to the pickup point.
Reviewed: February 23, 2018
The staff gave me the old address, and I couldn't find the right address using GPS when returning the car. The driver took me to the wrong terminal (my flight was 4O 904, and I told him it was T2, but he thought it should be T4), so I had to take a taxi to T2.
Reviewed: December 31, 2018
Straightforward and no pressure to buy insurance
Reviewed: December 5, 2018
Called the car rental company to pick me up from the airport, waited for 20 minutes.
Reviewed: October 10, 2018
The Mexican staff's English isn't very good. If communication is difficult, I recommend using Youdao for real-time translation.
Reviewed: January 3, 2018
Same company as MEX. The service attitude was pretty good. Since it was Christmas holiday, there were quite a few people renting cars, but the line wasn't too long.
Walk to counter
Walk to counter
Shuttle bus
In terminal
Walk to counter
Shuttle bus
In terminal
In terminal
Pick-up service
Pick-up service
In terminal
Pick-up service
Walk to counter
Walk to counter
Walk to counter
Walk to counter
Walk to counter
Pick-up service
Walk to counter
Walk to counter
Walk to counter
