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Last updated on: March 19, 2026
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72Rental Locations
25Airport Locations
Map View of Car Rental Locations in Mexico City
Europcar
7.9/10
Hertz
6.5/10
PAYLESS
9.0/10
Budget
8.1/10
MEX
5.9/10
America Car Rental
4.7/10
Keddy by Europcar
7.3/10
Avis
7.6/10
Infinity
7.0/10
Mas by Mex
2.0/10
ACE
5.5/10
Shouqizuche
7.3/10
NU Car
2.0/10
Dollar
7.0/10
National
6.7/10
Thrifty
2.5/10
MEX RENT A CAR
10.0/10
Reviewed: February 12, 2026
Overall the service was good, the car was in great condition, and the whole process was quick and convenient. The only downside was the relatively high deposit of $1,400 and the slow refund time.
Reviewed: June 3, 2025
The service was quite good, with no upselling whatsoever. We simply paid the deposit and took the car. However, the vehicle was a bit old and worn out. I always thought Mexicans might be inefficient, but it turned out to be fine. Our car tire got punctured by a nail in Guanajuato. We contacted the local car rental office at 11 a.m., and since none of the local staff spoke English, we communicated via WhatsApp. By 1 p.m., they arrived at our parking spot, inflated the tire, then drove to a nearby repair shop for inspection and patched the tire. By 2 p.m., the car was returned to us. Considering the complete language barrier, the entire process was handled very satisfactorily.
Reviewed: May 22, 2025
There are dedicated reception staff at the airport who guide you to the shuttle bus. The store employees are straightforward and do not try to upsell. Staff provide an overview of the car's condition during pickup. Car return is quick and efficient without unnecessary procedures. Both the pickup and drop-off staff are very friendly.
Reviewed: July 2, 2025
The actual supplier was Budget. At the Mexico City airport location, the staff member, a woman, appeared stern but was actually very kind.
Reviewed: October 11, 2019
Overall satisfied. It would be better if the procedures were simpler, like some other companies, without the need to fill out and confirm so many documents. The language barrier makes it hard to understand what is written.
Reviewed: March 8, 2024
The car was very old, but this has its advantage as new scratches weren't noticeable.
Reviewed: April 1, 2024
Overall service was okay. However, the queue for picking up the car took over an hour, very inefficient.
Reviewed: November 9, 2024
Pretty good, their English is quite good. Completed the formalities at the terminal and took a shuttle bus to pick up the car. I picked up the car at T2 and returned it at T1 without any issues. No insurance upselling.
Reviewed: November 5, 2024
Overall, it's okay. The car is good value for the price.
Reviewed: January 26, 2025
Cost-effective, but the service could be improved.
Reviewed: January 2, 2025
The rental company did not inform us that the license plate was prohibited from driving on Saturdays. We were stopped by the police, fined $200, and the car was impounded for two days. Eventually, we paid a $100 bribe to get released. We drove back to the hotel and didn't go anywhere for the rest of the day. When returning the car, we tried to discuss the issue, but the rental company refused any compensation. Maybe QEEQ can help resolve this problem.
Reviewed: September 9, 2024
The staff are very friendly. After a short wait, their car will pick you up and take you to the rental location. The pick-up process is quick.
Reviewed: March 25, 2020
They charge me for small front bumber chip... smaller than grain of corn... they charge me $900 pesos
Reviewed: November 16, 2019
Good, they have English-speaking staff who are patient and helpful.
Reviewed: September 3, 2019
The car was kind of old, got a 2017 model, the carpets in the trunk were torn and the car had scratches all around. The service though was well above expectations and made up for the car being sold and badly kept
Reviewed: February 18, 2018
Convenient location, enthusiastic service, but the English at the Mexican branch is not very good, so keep that in mind.
Reviewed: May 5, 2014
50% of the staff can speak English. The service is very enthusiastic, consistent with their national character. The vehicles provided are German brands, fuel-efficient and comfortable to drive.
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