From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1808461263
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MEX, Cancun Airport Car Rental

MEX 4000+ ratings, 48 reviews

Cancun, Quintana Roo, Mexico

6.8 / 10 Average

MEX - Cancun Airport Information, Car Rental Instructions & Policies

Address

AEROPUERTO INTERNACIONAL DE CANCUNCARRETERA CANCUN-CHETUMAL KM 22

Telephone

+523346242114

Pick-up Instructions

The MEX - Cancun Airport car rental location is in terminal

You can walk to the counter of MEX - Cancun Airport car rental.

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time,pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store. A free shuttle will then bring you back to the airport. Google map link: https://maps.app.goo.gl/BAvGyiwAZe7V3Me79

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.
Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Toyota Corolla Quest,

USD 700-1350 for Chevrolet Lacetti,

USD 1900-2500 for Nissan Qashqai,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Mg Mg3 1.5 A/t,

USD 700-1400 for Fiat Argo 10,

USD 1800-1850 for Nissan Sentra,

USD 1000-6100 for Kia Sorrento,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Ford Galaxy,

USD 800-1600 for Kia K4,

USD 1000-2200 for Ford Kuga,

USD 3800 for Toyota Innova Hybrid,

USD 850-4000 for Vw Caddy 7 Seats,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Toyota Camry,

USD 1000-7600 for Haval H6 Premium Hibrido,

USD 1400-3000 for Peugeot 508,

USD 1250-5200 for Suzuki S-cross,

USD 3500-5000 for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Gm Spin Premier 18,

USD 1300 for Chevrolet Matiz,

USD 2850 for Ford Kuga,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Toyota Corolla Quest,

USD 700-1350 for Chevrolet Lacetti,

USD 1900-2500 for Nissan Qashqai,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Mg Mg3 1.5 A/t,

USD 700-1400 for Fiat Argo 10,

USD 1800-1850 for Nissan Sentra,

USD 1000-6100 for Kia Sorrento,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Ford Galaxy,

USD 800-1600 for Kia K4,

USD 1000-2200 for Ford Kuga,

USD 3800 for Toyota Innova Hybrid,

USD 850-4000 for Vw Caddy 7 Seats,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Toyota Camry,

USD 1000-7600 for Haval H6 Premium Hibrido,

USD 1400-3000 for Peugeot 508,

USD 1250-5200 for Suzuki S-cross,

USD 3500-5000 for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Gm Spin Premier 18,

USD 1300 for Chevrolet Matiz,

USD 2850 for Ford Kuga,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Toyota Corolla Quest,

USD 0 for Chevrolet Lacetti,

USD 0 for Nissan Qashqai,

USD 0 for Suzuki Jimny,

USD 0 for Mg Mg3 1.5 A/t,

USD 0 for Fiat Argo 10,

USD 0 for Nissan Sentra,

USD 0 for Kia Sorrento,

USD 0 for Bmw 3 Series,

USD 0 for Ford Galaxy,

USD 0 for Kia K4,

USD 0 for Ford Kuga,

USD 0 for Toyota Innova Hybrid,

USD 0 for Vw Caddy 7 Seats,

USD 0 for Chevrolet Matiz,

USD 0 for Kia Soul,

USD 0 for Toyota Camry,

USD 0 for Haval H6 Premium Hibrido,

USD 0 for Peugeot 508,

USD 0 for Suzuki S-cross,

USD 0 for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD 0 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Toyota Corolla Quest,

USD 0 for Chevrolet Lacetti,

USD 0 for Nissan Qashqai,

USD 0 for Suzuki Jimny,

USD 0 for Mg Mg3 1.5 A/t,

USD 0 for Fiat Argo 10,

USD 0 for Nissan Sentra,

USD 0 for Kia Sorrento,

USD 0 for Bmw 3 Series,

USD 0 for Ford Galaxy,

USD 0 for Kia K4,

USD 0 for Ford Kuga,

USD 0 for Toyota Innova Hybrid,

USD 0 for Vw Caddy 7 Seats,

USD 0 for Chevrolet Matiz,

USD 0 for Kia Soul,

USD 0 for Toyota Camry,

USD 0 for Haval H6 Premium Hibrido,

USD 0 for Peugeot 508,

USD 0 for Suzuki S-cross,

USD 0 for Standard All Terrain Automatic With Ac Jeep Wrangler,

USD 0 for Toyota Hilux,

MXN 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Cancun Airport

Hotels

1.7 mi from Comfort Inn Cancun Aeropuerto

1.8 mi from Fairfield Inn & Suites by Marriott Cancun Airport

1.8 mi from Courtyard By Marriott Cancun Airport

Other Landmarks

8.6 mi from Ceviche's Fountain

8.7 mi from Mercado 28

8.9 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL
Map view of MEX Store Location
coordinates: 21.041701 -86.87539

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.8 / 10 Average

  • Vehicle condition: 2.7
  • Vehicle cleanliness: 2.2
  • Spaciousness: 2.3
  • Counter staff: 2.0
  • Pick-up location: 2.2
  • Drop-off location: 2.1
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins
  • Name

    Cancun

    8.7 /10 Very good

    Reviewed: Sunday, September 21, 2025

    They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.
    Read More >
  • SheilaP

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great car at an amazing price. Car rental staff at both drop off and pick up were very friendly and helpful.
    Read More >
  • S.Dahan

    Cancun

    9.3 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Seul problème l attente à l arrivée
    Read More >
  • Fatiha

    Cancun

    3.3 /10 Poor

    Reviewed: Sunday, September 21, 2025

    A l'aéroport aucune indication pour trouver mex apres avoir demandé à plusieurs personnes Attente de 2h dans l'agence 3 personnes en plus ont eu le même problème qui est des frais en plus pour la carte bleue
    Read More >
  • VivaMexico!

    Cancun

    8.3 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)
    Read More >
  • Anonymous

    Cancun

    9.3 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.
    Read More >
  • Anonymous

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
    Read More >
  • K.Mohney

    Cancun

    9 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.
    Read More >
  • Anonymous

    Cancun

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car
    Read More >
  • Anonymous

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Price was amazing and the staff were wonderful. Not pushy when it came to the extras, which is really great!
    Read More >
  • Anonymous

    Cancun

    4.7 /10 Average

    Reviewed: Sunday, September 21, 2025

    Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!
    Read More >
  • Anonymous

    Cancun

    3.3 /10 Poor

    Reviewed: Sunday, September 21, 2025

    They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX
    Read More >
  • M.Sabaa

    Cancun

    7.7 /10 Good

    Reviewed: Sunday, September 21, 2025

    The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive. Worst service
    Read More >
  • Stephanie

    Cancun

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...
    Read More >
  • HON MO KUNG

    Cancun

    7 /10 Good

    Reviewed: Sunday, September 21, 2025

    forced to buy insurance!
    Read More >
  • Y.Bin Selatha

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.
    Read More >
  • Anonymous

    Cancun

    9 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!
    Read More >
  • J.Zanudo

    Cancun

    8.7 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Esperé mucho tiempo Además se encargan de meterte miedo para que les compres sus seguros
    Read More >
  • E.Castillo

    Cancun

    8.7 /10 Very good

    Reviewed: Sunday, September 21, 2025

    El vehículo estaba bien.
    Read More >
  • LeoR

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Todo bien con mi renta.
    Read More >
  • Carol Bach

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Marguerite Robin

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Janice Christy

    Cancun

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Jack Yeates

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Sharon Walker

    Cancun

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Atwood Walsh

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Yale Valentine

    Cancun

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    There was no one when I arrived, so the process was quicker than others mentioned.
    Read More >
  • Angela Felton

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Beverly Locke

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    MEX is the largest car rental company in Mexico. Every step of the renting, picking up, and returning process was very smooth, professional, efficient, and accurate. I bought the QEEQ Super Peace of Mind full insurance (insured by a domestic insurance company). The rental company didn't make things difficult for me or recommend any additional insurance. There is a MEX shuttle bus outside the airport. Every staff member was serious and responsible, with a very good attitude. We arrived at the rental hall at around 3:30 p.m. There were four counters open, with two customers waiting ahead of us. I waited about 10 minutes to start the process, which took around 10 minutes. Picking up and inspecting the car took about 10 minutes. Overall, very satisfied.
    Read More >
  • Doris Harvey

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.
    Read More >
  • Viola Augustine

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Virgil Ted

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Hamiltion O'Connor

    Cancun

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Clyde Abe

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Bradley Jefferson

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car rental process at Cancun Airport is quite efficient, and the service is very enthusiastic. There were no unnecessary upsells or difficulties. I think the main reason is the high traffic here, they neither have time nor need to make money by being difficult. Additionally, all the rental companies are lined up together, so the competition is fierce. If they have a bad attitude, they'll lose.
    Read More >
  • Cathy Dobbin

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The rental process at Cancun airport is quite efficient and the service is warm. There's no excessive upselling or troublesome tactics. I think the main reason is the high traffic here, they don't have the time or need to earn money in such a way. Additionally, rental companies are close to each other, making the competition fierce. Bad service would lead to losing customers.
    Read More >
  • Doris Ingersoll

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Service was quick, but one of the staff said I could return the car with an empty tank after taking it full. I wasn't sure if there was a catch, so I refueled before returning it.
    Read More >
  • Jerry Lucas

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Eugene Priestley

    Cancun

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Hannah Laurie

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Burton Dewar

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Gregary Mansfield

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The rental company is quite formal. Other than not providing the reserved Nissan car, everything was fine, and they didn't push hard on insurance sales. The car return process at 5 AM was also very smooth.
    Read More >
  • Beryl Wollaston

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • alejandro andrade

    Cancun

    9 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    La chica del mostrador quevnos atendio un poco malumorada, nos vendio forzozamente un seguro de auto extra que porque el seguro no iva incluido en nuestra reserva con QEEQ.COM
    Read More >
  • Anonymous

    Cancun

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Significant and aggressive 'upselling' from the local staff team. The lady said I could not take the car unless I increased my 3rd party liability insurance. We were asked to pay another £300, on an initial booking of £106! Only from speaking separately with Sixt did I get the truth. It took over 2 hours to resolve and get the car. We actually had 37,500 USD of 3rd party insurance, which is the legal minimum, so we ended up taking the car.
    Read More >
  • A.RIVERA RAMIREZ

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    El personal de mostrador de MEX fué muy amable y atento a mis preguntas. El servicio de recepción y entrega del vehículo fue rápido
    Read More >
  • Marcelo Torres

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Apesar dos inúmeros cometário negativos no Google, a locação transcorreu sem problemas.
    Read More >
  • Valeria Arana

    Cancun

    3 /10 Poor

    Reviewed: Sunday, September 21, 2025

    PÉSIMA EXPERIENCIA, comprendo que mi reserva fue hecha bajo otra agencia, y no me hicieron válido mi aseguranza previamente pagada con la renta de mi auto, tuvimos que pagar otro seguro o sea otros 4,000 de los que ya habíamos pagado, el personal fue súper grosero, pedimos servicio, tardaron más de 2 horas en hacernos entrega del auto! El depósito de seguridad aún no me lo devuelven!.
    Read More >
  • Antony Delia

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Joanne Spencer

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Isabel Jim

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very professional and patient, explained everything clearly.
    Read More >
  • Marsh Price

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Not bad, very easy to locate. Overall experience was good, no one tried to sell additional insurance. The car pickup was smooth. On the way to Carmen, I encountered police who stopped me and said, 'Friend, you're driving too slow at the intersection, that's a $200 fine.' I explained that I had just arrived due to a delayed flight and didn’t have cash on me. The officer asked how much money I had and mentioned that any currency would do. I said I had none, then he said he would confiscate my driver’s license and I could retrieve it in Tulum. I agreed, but he asked again if I had any cash on me, to which I shook my head. Finally, he gave up. The car return process was smooth. Your company is quite large and part of the Mas group—highly recommend using them.
    Read More >
  • Steven Bush

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    This was my first time renting a car in Mexico. Even though I chose a local rental brand, their service was on par with global car rental companies. The entire process was professional and smooth, leaving me very satisfied.
    Read More >
  • Herman Milne

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Simon Gibson

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied
    Read More >
  • Charles Philemon

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Wright Jasper

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent
    Read More >
  • Parker Gladstone

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Cleveland Simon

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Booking through QEEQ is very convenient and straightforward, with detailed reminders about important matters, especially in the hour before pickup.
    Read More >
  • Belinda O'Neil

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied, issues were resolved promptly.
    Read More >
  • Lennon Lowell

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Large-scale and efficient.
    Read More >
  • Lena Saxton

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Jay Maud

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good.
    Read More >
  • Willie Haggai

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Teresa Herty

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied.
    Read More >
  • Tracy Mary

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Reginald Thoreau

    Cancun

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Yetta Twain

    Cancun

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    It's basically fine.
    Read More >
  • Hobart Gilbert

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Smooth service
    Read More >
  • Max Adam

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Cynthia Clemens

    Cancun

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.
    Read More >
  • Hilary Addison

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    No upselling, and the service was very efficient.
    Read More >
  • g.Perez

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Pésimo servicio contratos engañoso y depósitos exagerados me quedo con muy mal sabor de boca
    Read More >
  • Alva Arabella

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Dominic Harrington

    Cancun

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    It was easy to find the shuttle bus location after landing. The driver was enthusiastic and took us to the rental car hall. There you need to get a number from the machine first. The staff handling the paperwork were relatively slow, and we waited for at least half an hour. However, the car pickup process was very smooth, with no upselling, and we got the car quickly.
    Read More >
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What's the address of the rental location?

AEROPUERTO INTERNACIONAL DE CANCUNCARRETERA CANCUN-CHETUMAL KM 22

What is the Telephone Number?

+523346242114

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The MEX - Cancun Airport car rental location is in terminal

You can walk to the counter of MEX - Cancun Airport car rental.

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time,pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please return the vehicle to the car rental store. A free shuttle will then bring you back to the airport. Google map link: https://maps.app.goo.gl/BAvGyiwAZe7V3Me79

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car Rental Store?

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

  • For local renters, you need to bring:

    Full driver's license issued in Mexico

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from Cancun Airport

  • Hotels

    1.7 mi from Comfort Inn Cancun Aeropuerto

    1.8 mi from Fairfield Inn & Suites by Marriott Cancun Airport

    1.8 mi from Courtyard By Marriott Cancun Airport

  • Other Landmarks

    8.6 mi from Ceviche's Fountain

    8.7 mi from Mercado 28

    8.9 mi from Cancun Government Palace

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