From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 7047637261
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MEX, Cancun Airport Car Rental

MEX 4000+ ratings, 37 reviews

Cancun, Quintana Roo, Mexico

6.7 / 10 Average

MEX - Cancun Airport Information, Car Rental Instructions & Policies

Address

AEROPUERTO INTERNACIONAL DE CANCUNCARRETERA CANCUN-CHETUMAL KM 22

Telephone

+523346242114

Pick-up Instructions

The MEX - Cancun Airport car rental location is in terminal

You can walk to the counter of MEX - Cancun Airport car rental.

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time,pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store. A free shuttle will then bring you back to the airport. Google map link: https://maps.app.goo.gl/BAvGyiwAZe7V3Me79

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Kia Soluto

Suzuki Balena

Chevrolet Spark

Fiat Mobi

Nissan Rogue Or Similar

Subaru Legacy Or Similar

Kia Picanto

Nissan March

Ford Taurus

Volkswagen Vento

Mystery Car

Toyota Rav4 Or Similar

Suzuki Jimny

Chevrolet Tahoe

Opel Vivaro 9 Seater

Volvo V60

Show more >

Kia Soluto

Suzuki Balena

Chevrolet Spark

Fiat Mobi

Nissan Rogue Or Similar

Subaru Legacy Or Similar

Kia Picanto

Nissan March

Ford Taurus

Volkswagen Vento

Mystery Car

Toyota Rav4 Or Similar

Suzuki Jimny

Chevrolet Tahoe

Opel Vivaro 9 Seater

Volvo V60

Volkswagen T-cross

Skoda Tracker Caravan

Dacia Jogger

Toyota Avanza Xle Cvt

Nissan Kicks

Fiat Panda Cross

Toyota Fortuner

Cadillac Ct5 Or Similar

Toyota Hilux

-4wd

Pack up ^
MXN 23000-3000030-60

Kia Soluto

Suzuki Balena

Chevrolet Spark

Fiat Mobi

Nissan Rogue Or Similar

Subaru Legacy Or Similar

Kia Picanto

Nissan March

Ford Taurus

Volkswagen Vento

Mystery Car

Toyota Rav4 Or Similar

Suzuki Jimny

Chevrolet Tahoe

Opel Vivaro 9 Seater

Volvo V60

Show more >

Kia Soluto

Suzuki Balena

Chevrolet Spark

Fiat Mobi

Nissan Rogue Or Similar

Subaru Legacy Or Similar

Kia Picanto

Nissan March

Ford Taurus

Volkswagen Vento

Mystery Car

Toyota Rav4 Or Similar

Suzuki Jimny

Chevrolet Tahoe

Opel Vivaro 9 Seater

Volvo V60

Volkswagen T-cross

Skoda Tracker Caravan

Dacia Jogger

Toyota Avanza Xle Cvt

Nissan Kicks

Fiat Panda Cross

Toyota Fortuner

Cadillac Ct5 Or Similar

Toyota Hilux

-4wd

Pack up ^
MXN 47500-5000030-60

Kia Soluto

Suzuki Balena

Chevrolet Spark

Fiat Mobi

Nissan Rogue Or Similar

Subaru Legacy Or Similar

Kia Picanto

Nissan March

Ford Taurus

Volkswagen Vento

Mystery Car

Toyota Rav4 Or Similar

Suzuki Jimny

Chevrolet Tahoe

Opel Vivaro 9 Seater

Volvo V60

Show more >

Kia Soluto

Suzuki Balena

Chevrolet Spark

Fiat Mobi

Nissan Rogue Or Similar

Subaru Legacy Or Similar

Kia Picanto

Nissan March

Ford Taurus

Volkswagen Vento

Mystery Car

Toyota Rav4 Or Similar

Suzuki Jimny

Chevrolet Tahoe

Opel Vivaro 9 Seater

Volvo V60

Volkswagen T-cross

Skoda Tracker Caravan

Dacia Jogger

Toyota Avanza Xle Cvt

Nissan Kicks

Fiat Panda Cross

Toyota Fortuner

Cadillac Ct5 Or Similar

Toyota Hilux

-4wd

Pack up ^
MXN 2000-1500030-60

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
MXN 23000-5000030-60

Toyota Highlander 4x4 Hybrid

Volvo Xc60

Jeep Wrangler

Pack up ^
MXN 5700-2500030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, JCB, AMEX

Visa Master JCB AMEX

DinersClub,Discover,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.
Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Kia Soluto,

USD 700-1350 for Suzuki Balena,

USD 1900-2500 for Toyota Rav4 Or Similar,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Chevrolet Spark,

USD 700-1400 for Fiat Mobi,

USD 1800-1850 for Nissan Rogue Or Similar,

USD 1000-6100 for Chevrolet Tahoe,

USD 1770 for Volvo V60,

USD 2800-4000 for Opel Vivaro 9 Seater,

USD 800-1600 for Subaru Legacy Or Similar,

USD 1000-2200 for Volkswagen T-cross,

USD 3800 for Dacia Jogger,

USD 850-4000 for Toyota Avanza Xle Cvt,

USD 700-3000 for Kia Picanto,

USD 1520-1800 for Nissan Kicks,

USD 1000-2500 for Fiat Panda Cross,

USD 1250-2500 for Ford Taurus,

USD 1000-7600 for Volvo Xc60,

USD 1400-3000 for Volkswagen Vento,

USD 1250-5200 for Toyota Fortuner,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 2220 for -4wd,

USD 6100 for Toyota Highlander 4x4 Hybrid,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Skoda Kodiaq,

USD 1300 for Nissan March,

USD 2850 for Cadillac Ct5 Or Similar,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Kia Soluto,

USD 700-1350 for Suzuki Balena,

USD 1900-2500 for Toyota Rav4 Or Similar,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Chevrolet Spark,

USD 700-1400 for Fiat Mobi,

USD 1800-1850 for Nissan Rogue Or Similar,

USD 1000-6100 for Chevrolet Tahoe,

USD 1770 for Volvo V60,

USD 2800-4000 for Opel Vivaro 9 Seater,

USD 800-1600 for Subaru Legacy Or Similar,

USD 1000-2200 for Volkswagen T-cross,

USD 3800 for Dacia Jogger,

USD 850-4000 for Toyota Avanza Xle Cvt,

USD 700-3000 for Kia Picanto,

USD 1520-1800 for Nissan Kicks,

USD 1000-2500 for Fiat Panda Cross,

USD 1250-2500 for Ford Taurus,

USD 1000-7600 for Volvo Xc60,

USD 1400-3000 for Volkswagen Vento,

USD 1250-5200 for Toyota Fortuner,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 2220 for -4wd,

USD 6100 for Toyota Highlander 4x4 Hybrid,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Skoda Kodiaq,

USD 1300 for Nissan March,

USD 2850 for Cadillac Ct5 Or Similar,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Kia Soluto,

USD 0 for Suzuki Balena,

USD 0 for Toyota Rav4 Or Similar,

USD 0 for Suzuki Jimny,

USD 0 for Chevrolet Spark,

USD 0 for Fiat Mobi,

USD 0 for Nissan Rogue Or Similar,

USD 0 for Chevrolet Tahoe,

USD 0 for Volvo V60,

USD 0 for Opel Vivaro 9 Seater,

USD 0 for Subaru Legacy Or Similar,

USD 0 for Volkswagen T-cross,

USD 0 for Dacia Jogger,

USD 0 for Toyota Avanza Xle Cvt,

USD 0 for Kia Picanto,

USD 0 for Nissan Kicks,

USD 0 for Fiat Panda Cross,

USD 0 for Ford Taurus,

USD 0 for Volvo Xc60,

USD 0 for Volkswagen Vento,

USD 0 for Toyota Fortuner,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

USD 0 for -4wd,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Kia Soluto,

USD 0 for Suzuki Balena,

USD 0 for Toyota Rav4 Or Similar,

USD 0 for Suzuki Jimny,

USD 0 for Chevrolet Spark,

USD 0 for Fiat Mobi,

USD 0 for Nissan Rogue Or Similar,

USD 0 for Chevrolet Tahoe,

USD 0 for Volvo V60,

USD 0 for Opel Vivaro 9 Seater,

USD 0 for Subaru Legacy Or Similar,

USD 0 for Volkswagen T-cross,

USD 0 for Dacia Jogger,

USD 0 for Toyota Avanza Xle Cvt,

USD 0 for Kia Picanto,

USD 0 for Nissan Kicks,

USD 0 for Fiat Panda Cross,

USD 0 for Ford Taurus,

USD 0 for Volvo Xc60,

USD 0 for Volkswagen Vento,

USD 0 for Toyota Fortuner,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

USD 0 for -4wd,

MXN 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Cancun Airport

Hotels

1.7 mi from Comfort Inn Cancun Aeropuerto

1.8 mi from Fairfield Inn & Suites by Marriott Cancun Airport

1.8 mi from Courtyard By Marriott Cancun Airport

Other Landmarks

8.6 mi from Ceviche\'s Fountain

8.7 mi from Mercado 28

8.9 mi from Cancun Government Palace

CHECK RATES
Map view of MEX Store Location
coordinates: 21.041701 -86.87539

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.7 / 10 Average

  • Vehicle condition: 1.8
  • Vehicle cleanliness: 1.8
  • Spaciousness: 2.0
  • Counter staff: 1.4
  • Pick-up location: 2.0
  • Drop-off location: 1.9
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Name

    Cancun

    8.7 /10 Very good

    Reviewed: Thursday, February 7, 2019

    They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.
    Read More >
  • SheilaP

    Cancun

    10 /10 Excellent

    Reviewed: Friday, February 8, 2019

    Great car at an amazing price. Car rental staff at both drop off and pick up were very friendly and helpful.
    Read More >
  • VivaMexico!

    Cancun

    8.3 /10 Very good

    Reviewed: Tuesday, April 2, 2019

    Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)
    Read More >
  • Anonymous

    Cancun

    9.3 /10 Excellent

    Reviewed: Friday, April 5, 2019

    Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.
    Read More >
  • Anonymous

    Cancun

    10 /10 Excellent

    Reviewed: Saturday, April 6, 2019

    So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
    Read More >
  • K.Mohney

    Cancun

    9 /10 Excellent

    Reviewed: Wednesday, April 10, 2019

    MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.
    Read More >
  • Anonymous

    Cancun

    4 /10 Average

    Reviewed: Thursday, April 11, 2019

    Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car
    Read More >
  • Anonymous

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, May 26, 2019

    Price was amazing and the staff were wonderful. Not pushy when it came to the extras, which is really great!
    Read More >
  • Anonymous

    Cancun

    4.7 /10 Average

    Reviewed: Sunday, July 7, 2019

    Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!
    Read More >
  • Anonymous

    Cancun

    3.3 /10 Poor

    Reviewed: Tuesday, July 23, 2019

    They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX
    Read More >
  • M.Sabaa

    Cancun

    7.7 /10 Good

    Reviewed: Monday, July 29, 2019

    The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive. Worst service
    Read More >
  • Stephanie

    Cancun

    8 /10 Very good

    Reviewed: Tuesday, July 30, 2019

    Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...
    Read More >
  • HON MO KUNG

    Cancun

    7 /10 Good

    Reviewed: Wednesday, July 31, 2019

    forced to buy insurance!
    Read More >
  • Y.Bin Selatha

    Cancun

    10 /10 Excellent

    Reviewed: Saturday, October 5, 2019

    My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.
    Read More >
  • Anonymous

    Cancun

    9 /10 Excellent

    Reviewed: Sunday, February 16, 2020

    Car could be with a full tank, to easy refturn after! Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!
    Read More >
  • Carol Bach

    Cancun

    2 /10 Poor

    Reviewed: Monday, February 18, 2019

    Read More >
  • Marguerite Robin

    Cancun

    2 /10 Poor

    Reviewed: Tuesday, February 19, 2019

    Read More >
  • Janice Christy

    Cancun

    4 /10 Average

    Reviewed: Monday, March 18, 2019

    Read More >
  • Jack Yeates

    Cancun

    6 /10 Average

    Reviewed: Sunday, February 17, 2019

    Read More >
  • Sharon Walker

    Cancun

    4 /10 Average

    Reviewed: Friday, August 24, 2018

    Read More >
  • Atwood Walsh

    Cancun

    6 /10 Average

    Reviewed: Wednesday, February 20, 2019

    Read More >
  • Yale Valentine

    Cancun

    8 /10 Very good

    Reviewed: Monday, April 22, 2019

    There was no one when I arrived, so the process was quicker than others mentioned.
    Read More >
  • Angela Felton

    Cancun

    2 /10 Poor

    Reviewed: Saturday, July 29, 2023

    Read More >
  • Beverly Locke

    Cancun

    10 /10 Excellent

    Reviewed: Wednesday, May 15, 2019

    MEX is the largest car rental company in Mexico. Every step of the renting, picking up, and returning process was very smooth, professional, efficient, and accurate. I bought the QEEQ Super Peace of Mind full insurance (insured by a domestic insurance company). The rental company didn't make things difficult for me or recommend any additional insurance. There is a MEX shuttle bus outside the airport. Every staff member was serious and responsible, with a very good attitude. We arrived at the rental hall at around 3:30 p.m. There were four counters open, with two customers waiting ahead of us. I waited about 10 minutes to start the process, which took around 10 minutes. Picking up and inspecting the car took about 10 minutes. Overall, very satisfied.
    Read More >
  • Doris Harvey

    Cancun

    10 /10 Excellent

    Reviewed: Wednesday, September 26, 2018

    The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.
    Read More >
  • Viola Augustine

    Cancun

    2 /10 Poor

    Reviewed: Tuesday, December 18, 2018

    Read More >
  • Virgil Ted

    Cancun

    6 /10 Average

    Reviewed: Thursday, December 20, 2018

    Read More >
  • Hamiltion O'Connor

    Cancun

    4 /10 Average

    Reviewed: Saturday, December 4, 2021

    Read More >
  • Clyde Abe

    Cancun

    6 /10 Average

    Reviewed: Sunday, September 26, 2021

    Read More >
  • Bradley Jefferson

    Cancun

    10 /10 Excellent

    Reviewed: Friday, October 11, 2019

    The car rental process at Cancun Airport is quite efficient, and the service is very enthusiastic. There were no unnecessary upsells or difficulties. I think the main reason is the high traffic here, they neither have time nor need to make money by being difficult. Additionally, all the rental companies are lined up together, so the competition is fierce. If they have a bad attitude, they'll lose.
    Read More >
  • Cathy Dobbin

    Cancun

    10 /10 Excellent

    Reviewed: Friday, October 11, 2019

    The rental process at Cancun airport is quite efficient and the service is warm. There's no excessive upselling or troublesome tactics. I think the main reason is the high traffic here, they don't have the time or need to earn money in such a way. Additionally, rental companies are close to each other, making the competition fierce. Bad service would lead to losing customers.
    Read More >
  • Doris Ingersoll

    Cancun

    10 /10 Excellent

    Reviewed: Wednesday, October 9, 2019

    Service was quick, but one of the staff said I could return the car with an empty tank after taking it full. I wasn't sure if there was a catch, so I refueled before returning it.
    Read More >
  • Jerry Lucas

    Cancun

    2 /10 Poor

    Reviewed: Wednesday, March 27, 2024

    Read More >
  • Eugene Priestley

    Cancun

    4 /10 Average

    Reviewed: Saturday, September 28, 2019

    Read More >
  • Hannah Laurie

    Cancun

    2 /10 Poor

    Reviewed: Monday, February 12, 2024

    Read More >
  • Burton Dewar

    Cancun

    2 /10 Poor

    Reviewed: Wednesday, January 3, 2024

    Read More >
  • Gregary Mansfield

    Cancun

    10 /10 Excellent

    Reviewed: Thursday, July 25, 2024

    The rental company is quite formal. Other than not providing the reserved Nissan car, everything was fine, and they didn't push hard on insurance sales. The car return process at 5 AM was also very smooth.
    Read More >
  • Beryl Wollaston

    Cancun

    6 /10 Average

    Reviewed: Monday, July 29, 2024

    Read More >
  • Antony Delia

    Cancun

    2 /10 Poor

    Reviewed: Sunday, August 4, 2024

    Read More >
  • Joanne Spencer

    Cancun

    2 /10 Poor

    Reviewed: Monday, August 5, 2024

    Read More >
  • Isabel Jim

    Cancun

    10 /10 Excellent

    Reviewed: Monday, August 19, 2024

    Very professional and patient, explained everything clearly.
    Read More >
  • Marsh Price

    Cancun

    10 /10 Excellent

    Reviewed: Tuesday, August 20, 2024

    Not bad, very easy to locate. Overall experience was good, no one tried to sell additional insurance. The car pickup was smooth. On the way to Carmen, I encountered police who stopped me and said, 'Friend, you're driving too slow at the intersection, that's a $200 fine.' I explained that I had just arrived due to a delayed flight and didn’t have cash on me. The officer asked how much money I had and mentioned that any currency would do. I said I had none, then he said he would confiscate my driver’s license and I could retrieve it in Tulum. I agreed, but he asked again if I had any cash on me, to which I shook my head. Finally, he gave up. The car return process was smooth. Your company is quite large and part of the Mas group—highly recommend using them.
    Read More >
  • Steven Bush

    Cancun

    10 /10 Excellent

    Reviewed: Monday, September 23, 2024

    This was my first time renting a car in Mexico. Even though I chose a local rental brand, their service was on par with global car rental companies. The entire process was professional and smooth, leaving me very satisfied.
    Read More >
  • Herman Milne

    Cancun

    2 /10 Poor

    Reviewed: Monday, September 23, 2024

    Read More >
  • Simon Gibson

    Cancun

    10 /10 Excellent

    Reviewed: Saturday, November 2, 2024

    Very satisfied
    Read More >
  • Charles Philemon

    Cancun

    6 /10 Average

    Reviewed: Sunday, November 3, 2024

    Read More >
  • Wright Jasper

    Cancun

    10 /10 Excellent

    Reviewed: Monday, November 11, 2024

    Excellent
    Read More >
  • Parker Gladstone

    Cancun

    2 /10 Poor

    Reviewed: Tuesday, November 12, 2024

    Read More >
  • Cleveland Simon

    Cancun

    10 /10 Excellent

    Reviewed: Saturday, November 16, 2024

    Booking through QEEQ is very convenient and straightforward, with detailed reminders about important matters, especially in the hour before pickup.
    Read More >
  • Belinda O'Neil

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Very satisfied, issues were resolved promptly.
    Read More >
  • Lennon Lowell

    Cancun

    10 /10 Excellent

    Reviewed: Thursday, November 21, 2024

    Large-scale and efficient.
    Read More >
  • Lena Saxton

    Cancun

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Read More >
  • Jay Maud

    Cancun

    10 /10 Excellent

    Reviewed: Tuesday, December 10, 2024

    Very good.
    Read More >
  • Willie Haggai

    Cancun

    6 /10 Average

    Reviewed: Sunday, December 15, 2024

    Read More >
  • Teresa Herty

    Cancun

    10 /10 Excellent

    Reviewed: Sunday, December 15, 2024

    Very satisfied.
    Read More >
  • Tracy Mary

    Cancun

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Read More >
  • Reginald Thoreau

    Cancun

    2 /10 Poor

    Reviewed: Wednesday, January 8, 2025

    Read More >
  • Yetta Twain

    Cancun

    8 /10 Very good

    Reviewed: Saturday, February 1, 2025

    It's basically fine.
    Read More >
  • Hobart Gilbert

    Cancun

    10 /10 Excellent

    Reviewed: Wednesday, February 5, 2025

    Smooth service
    Read More >
  • Max Adam

    Cancun

    6 /10 Average

    Reviewed: Thursday, February 6, 2025

    Read More >
  • Cynthia Clemens

    Cancun

    8 /10 Very good

    Reviewed: Thursday, February 13, 2025

    Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.
    Read More >
  • Hilary Addison

    Cancun

    10 /10 Excellent

    Reviewed: Monday, February 17, 2025

    No upselling, and the service was very efficient.
    Read More >
  • Alva Arabella

    Cancun

    6 /10 Average

    Reviewed: Thursday, June 5, 2025

    Read More >
  • Dominic Harrington

    Cancun

    8 /10 Very good

    Reviewed: Friday, August 1, 2025

    It was easy to find the shuttle bus location after landing. The driver was enthusiastic and took us to the rental car hall. There you need to get a number from the machine first. The staff handling the paperwork were relatively slow, and we waited for at least half an hour. However, the car pickup process was very smooth, with no upselling, and we got the car quickly.
    Read More >
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What's the address of the rental location?

AEROPUERTO INTERNACIONAL DE CANCUNCARRETERA CANCUN-CHETUMAL KM 22

What is the Telephone Number?

+523346242114

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The MEX - Cancun Airport car rental location is in terminal

You can walk to the counter of MEX - Cancun Airport car rental.

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also call +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time,pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return the vehicle to the car rental store. A free shuttle will then bring you back to the airport. Google map link: https://maps.app.goo.gl/BAvGyiwAZe7V3Me79

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in Mexico

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from Cancun Airport

  • Hotels

    1.7 mi from Comfort Inn Cancun Aeropuerto

    1.8 mi from Fairfield Inn & Suites by Marriott Cancun Airport

    1.8 mi from Courtyard By Marriott Cancun Airport

  • Other Landmarks

    8.6 mi from Ceviche\'s Fountain

    8.7 mi from Mercado 28

    8.9 mi from Cancun Government Palace

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