Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.

Not bad, very easy to locate. Overall experience was good, no one tried to sell additional insurance. The car pickup was smooth. On the way to Carmen, I encountered police who stopped me and said, 'Friend, you're driving too slow at the intersection, that's a $200 fine.' I explained that I had just arrived due to a delayed flight and didn’t have cash on me. The officer asked how much money I had and mentioned that any currency would do. I said I had none, then he said he would confiscate my driver’s license and I could retrieve it in Tulum. I agreed, but he asked again if I had any cash on me, to which I shook my head. Finally, he gave up. The car return process was smooth. Your company is quite large and part of the Mas group—highly recommend using them.

Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car