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Europcar, Playa Del Carmen - Downtown Car Rental

Europcar 200+ ratings, 1 reviews

Playa Del Carmen, Quintana Roo, Mexico

8.0 / 10 Very good

Europcar - Playa Del Carmen - Downtown Information, Car Rental Instructions & Policies

Address

PLAYA DEL CARMEN, QUINTANA ROO, CALLE 8, LOTE 10, ENTRE AV.15-AV.10, 77710, PLAYA DEL CARMEN, PLAYA DEL CARMEN, MEXICO

Telephone

+529848732820

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -20:00
07:00 -20:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
USD 1133-266630-60

Vw Taigo

Hyundai Bayon

Chevrolet Groove

Ford Custom

Nissan Altima

Bmw 3 Series

Volvo Xc60

Mitsubishi Pajero Sport-4wd

Chevrolet S10

Volkswagen Caddy

Bmw 1 Series

Peugeot 3008 1.5 Automatic Or Similar

Vw Virtus Tsi 10 Fiat Cronos 13

Seat Ateca

Nissan Qashqai Or Similar

Iveco Daily

Show more >

Vw Taigo

Hyundai Bayon

Chevrolet Groove

Ford Custom

Nissan Altima

Bmw 3 Series

Volvo Xc60

Mitsubishi Pajero Sport-4wd

Chevrolet S10

Volkswagen Caddy

Bmw 1 Series

Peugeot 3008 1.5 Automatic Or Similar

Vw Virtus Tsi 10 Fiat Cronos 13

Seat Ateca

Nissan Qashqai Or Similar

Iveco Daily

Citroen C4 Spacetourer

5 2

Audi Q3

Cadillac Escalade

Toyota Sienna Hybrid

Mercedes-benz Vito

Volvo Xc90

J Jeep Grand Cherokee-4wd

Genesis G70 Or Similar

Byd Seal U Dmi Hybrid Or Similar

Kia Sorento Auto 5 Doors

Pack up ^
USD 266630-60

Geely Ex2

Renault Twingo

Renault Twingo

Pack up ^
USD 113330-60

Fiat Tipo

Volkswagen Golf

Suzuki Ciaz Gl

Toyota Yaris Aut

Pack up ^
USD 120030-60

Ford Transit 12-passenger Van Rwd Or Similar

Pack up ^
USD 173330-60

Ceed Ford Puma

Toyota Aygo X

Kia K5

Hertz Mystery Vehicle

Pack up ^
USD 166630-60

Vw Taigo

Hyundai Bayon

Chevrolet Groove

Ford Custom

Nissan Altima

Bmw 3 Series

Volvo Xc60

Mitsubishi Pajero Sport-4wd

Chevrolet S10

Volkswagen Caddy

Bmw 1 Series

Peugeot 3008 1.5 Automatic Or Similar

Vw Virtus Tsi 10 Fiat Cronos 13

Seat Ateca

Nissan Qashqai Or Similar

Iveco Daily

Show more >

Vw Taigo

Hyundai Bayon

Chevrolet Groove

Ford Custom

Nissan Altima

Bmw 3 Series

Volvo Xc60

Mitsubishi Pajero Sport-4wd

Chevrolet S10

Volkswagen Caddy

Bmw 1 Series

Peugeot 3008 1.5 Automatic Or Similar

Vw Virtus Tsi 10 Fiat Cronos 13

Seat Ateca

Nissan Qashqai Or Similar

Iveco Daily

Citroen C4 Spacetourer

5 2

Audi Q3

Cadillac Escalade

Toyota Sienna Hybrid

Mercedes-benz Vito

Volvo Xc90

J Jeep Grand Cherokee-4wd

Genesis G70 Or Similar

Byd Seal U Dmi Hybrid Or Similar

Kia Sorento Auto 5 Doors

Pack up ^
USD 26660030-60

Geely Ex2

Renault Twingo

Renault Twingo

Pack up ^
USD 11330030-60

Fiat Tipo

Volkswagen Golf

Suzuki Ciaz Gl

Toyota Yaris Aut

Pack up ^
USD 12000030-60

Ford Transit 12-passenger Van Rwd Or Similar

Pack up ^
USD 17330030-60

Ceed Ford Puma

Toyota Aygo X

Kia K5

Hertz Mystery Vehicle

Pack up ^
USD 16660030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 5.370552 - 18.35 per day approximately.

Senior Driver Fee applies at 65 - 69 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Supplier Translation

Translation templates provided by car rental companies.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States, Guatemala, Belize
Travel to Central America is allowed. For Belize and Guatemala, customers must email the station 48h before pickup. Travel to Guatemala is valid only via Chiapas. An extra $10/day plus taxes/fees applies for cross-border use. Third-party liability insurance must be purchased in Belize/Guatemala. Europcar covers no damage/theft; customer pays 100% of losses or vehicle value.

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 2500 for Toyota Corolla,

USD 1800 for other car models.

Theft Insurance Excess differs by car model:

USD 2500 for Toyota Corolla,

USD 1800 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Playa Del Carmen Airport

Hotels

Nearby Hotel Maya Turquesa

Nearby Apart Hotel Tortuga

Nearby La Armonia Suites

Other Landmarks

Nearby 28 De Julio Square

0.3 mi from ADO International Bus Station

1.5 mi from Church Of Guadalupe

CHECK RATES
Map view of Europcar Store Location
coordinates: 20.6268 -87.0745

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.0 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Owen Thorndike

    Playa Del Carmen

    8 /10 Very good

    Reviewed: Friday, August 15, 2025

    Positive feedback
    Read More >
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What's the address of the rental location?

PLAYA DEL CARMEN, QUINTANA ROO, CALLE 8, LOTE 10, ENTRE AV.15-AV.10, 77710, PLAYA DEL CARMEN, PLAYA DEL CARMEN, MEXICO

What is the Telephone Number?

+529848732820

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 5.370552 - 18.35 per day approximately.

Senior Driver Fee applies at 65 - 69 years old with charge of USD 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Supplier Translation

    Translation templates provided by car rental companies.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in Mexico

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.6 mi from Playa Del Carmen Airport

  • Hotels

    Nearby Hotel Maya Turquesa

    Nearby Apart Hotel Tortuga

    Nearby La Armonia Suites

  • Other Landmarks

    Nearby 28 De Julio Square

    0.3 mi from ADO International Bus Station

    1.5 mi from Church Of Guadalupe

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