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Live chat Email us Service Code: 2480503124
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Reviewed: Mon, Mar 31, 2025
About Europcar: 8.0 /10
Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar CANCUN INTERNATIONAL AIRPORT

Benedict Buck

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Reviewed: Sat, Feb 29, 2020
About Europcar: 8.0 /10
The airport store staff were relatively easy to communicate with, and the store was clearly marked. The waiting time was appropriate. The ride to the pickup point was quite tight in schedule, but the waiting and paperwork at the pickup point were not satisfactory.

Amanda Veblen

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Reviewed: Thu, Apr 11, 2019
About Europcar: 8.0 /10
It was fine

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Medium SUV | Jeep Patriot or similar
Reviewed: Tue, Sep 24, 2019
About Europcar: 7.0 /10
Mandatory third party insurance
About QEEQ: 10.0 /10
Should offer only cars which include third party liability as it is mandatory in mexico

A.Sorial

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Full Size Van | Chrysler Town And Country or similar
Reviewed: Fri, Apr 26, 2019
About Europcar: 2.0 /10
Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.

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Compact | Chevrolet Beat or similar
Reviewed: Wed, Feb 6, 2019
“Misleading car booking”
About Europcar: 8.0 /10
Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
About QEEQ: 8.0 /10

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