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Rental Locations
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Last updated on: September 18, 2025
35 Rental Locations
Pickup
EZU is just 5 minutes from the airport and offers a free shuttle service. When you are ready please call 0064 210438288. You will be picked up outside door/gate 1, near the Air NZ domestic check-in counters. Please note that the car rental company's last shuttle service is at 5:30 PM. After this time, an after-hours service fee will be charged.If you do not use the shuttle service, no additional fee will be charged.
Telephone
0064 210438288
9.5/10 Excellent
500+ ratings, 3 reviews
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Closed
Pickup
Branch is located in international arrival hall, near the domestic baggage claim area.
Telephone
+6433579202
9.4/10 Excellent
2000+ ratings, 12 reviews
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Closed
Pickup
Complimentary pick-up and drop-off service to our Christchurch Airport branch for customers from business time. The shuttle operates to Christchurch airport domestic & international terminals and Christchurch airport accommodation. CUSTOMERS ARRIVING AT CHRISTCHURCH AIRPORT Call 0800 502 277 (+64 3 360 3270) to arrange a pickup to by a Ace Rental Cars shuttle to collect their rental car, after collecting your luggage exit the terminal and make your way to door 2, near the regional arrivals/departures lounge where the shuttle will pick you up. If pick up time is within after hour period, please provide relative information to branch and there is an after hour fee.
Telephone
+64800502277 / +6433583010
9.4/10 Excellent
2000+ ratings, 12 reviews
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Closed
Pickup
Upon arrival, please contact the staff (call +64800502277) to arrange the shuttle bus. Then proceed to Gate 2 to wait for the shuttle, which will take you to your vehicle pick-up point.
Telephone
+64800502277
9.3/10 Excellent
600+ ratings, 4 reviews
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Closed
Pickup
Daytime Pick-up（08:00 AM-06:00 PM): 1. Upon arrival at Christchurch Airport, Please phone +64 21 353383 or +64 3 3585740 to arrange pick-up. 2. Once collect your luggage, please go to Exit Door 2 and wait for our shuttle. 3. 5mins away from Airport. For After Hour Service:To ensure a smooth pick-up, please contact our staff by email or phone to provide your information at least one day before your arrival. Email: chc@yesaway.com Phone: 03 358 5740
Telephone
+6433585740 / +6421353383
9.2/10 Excellent
600+ ratings, 5 reviews
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Closed
Pickup
When you are ready to pick up your vehicle, please call our service hotline at 0800 660 600 (within New Zealand) or +64 9600 6660 (international). We strongly recommend adding our customer service WeChat: arentalsnz. We will provide a free airport shuttle service during 08:30-18:30. Business hours: Monday to Sunday, 08:30-19:00. If you arrive at the pickup point outside of business hours, from 19:01 to 08:29 the next day, a late service fee of 65 New Zealand dollars will be charged. Terminal: After collecting your luggage, contacting customer service, and notifying them of the number of people in your party, head to the shuttle waiting area outside Door 2. The store is about a 5-minute drive from the airport.The free shuttle bus service is provided from 08:30 to 18:30. If you need pick-up service between 18:30 and 19:00, please contact us. Christchurch office address: 153 Orchard Road, Harewood, Christchurch 80.
Telephone
+64800660600 / 0800 660600
9.1/10 Excellent
500+ ratings, 3 reviews
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Closed
Pickup
Picking Up Between 8:00am - 5:30pm: 1. Visit our Christchurch Airport Shuttle Request page to request your shuttle pick up. Ensure you are at the airport and have cleared customs and security before making the request. 2. Our shuttle operates on demand; no prior arrangement is necessary before your arrival. REQUEST SHUTTLE - CHRISTCHURCH AIRPORT https://www.snaprentals.co.nz/pickup-christchurch SHUTTLE PICK UP LOCATION: - Christchurch Airport, Domestic Terminal - Proceed to Door 2 (look for signs indicating "Car Rental Transfers"). The shuttle will arrive just outside of Door 2 once requested.
Telephone
+64800288699 / +6492752438
8.8/10 Very good
2000+ ratings, 9 reviews
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Closed
Pickup
1. After collecting your luggage, please do the following: - Please click on the “Ready to Collect” button on the email we’ve sent you OR - Phone our office toll free on 0800 400 121 (or +64 3 357 4536) and advise you are ready for an Apex shuttle pick-up. 2. Walk through the terminal, past the check-in counters and look for door numbers 1 or 2. 3. Exit the building out either door. 4. The shuttle pick up point is located to the right just passed the pink 'Park and Ride' sign. 5. When the van arrives, please load your own bags into the back of the shuttle van or trailer. 6. Please tell the driver your name and show him your confirmation (if required). 7. Our location is two minutes drive from the airport terminal.
Telephone
+64033574536 / +64800400121
8.8/10 Very good
1000+ ratings, 6 reviews
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Closed
Pickup
Once you have arrived at Christchurch Airport, and collected your luggage, please call 0800 247 727, and se1ect option 2. Make your way through the Terminal, walking past the check-in counters. Exit the terminal though door 1 or 2 and turn right. The Airpark Canterbury Shuttle will collect you from the shuttle collection area, just past the pink “Park and Ride” sign. Please use the shuttle marked “Airpark Canterbury” with the LED sign for “Russley Road”. Please click pre check-in URL and finisha online -checking process.In order to simplify the procedures of picking up your car at the store https://rentalcars247.co.nz/checkin
Telephone
+6436629026
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
There is no counter in the airport, please call 0800300123 (Chinese hotline) after arrival, or pay attention to whether there is a pick-up service with placards.
Telephone
0800 300 123
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival check in at the Europcar/Routes counter. If assistance is required please reach us at 64033579202
Telephone
+64033579202
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
The office located inside the terminal, near Door 7.
Telephone
0800 545 000 / +6492544397
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please call GO Rentals on +64 9 974 1598 to arrange your shuttle. If you have downloaded the GO Rentals App https://www.gorentals.co.nz/app you can also request and track you shuttle using this. If you arrive upstairs on a Domestic Flight you will need to go down the escalator to the baggage claim. Follow the sign to the main check-in area and continue to the end of the hall towards to Regional Terminal. Exit through Door 2 on your left and walk 5 metres straight ahead to the collection area and wait for the pink and blue GO shuttle to collect you. If you arrive downstairs on a Domestic Flight, please exit through Door 2 on your right. Walk 5 metres straight ahead to the collection area and wait for the pink and blue GO shuttle to collect you. If you would like to fast track your vehicle collection, please complete web check-in https://www.gorentals.co.nz/online-check-in/ or download the GO Rentals App and complete the check-in there https://www.gorentals.co.nz/app
Telephone
+6499741598
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. Customers arriving at Christchurch Airport will find the Enterprise counter as they exit the international departures, turn left and the Enterprise/Alamo/National branch is located adjacent to the Spark Telcom shop in the Arrivals hall. Car park is located only a short walk away outside the terminal building. Priority service line is located at the same counter, for Emerald Club Members and Corporate Account Holders.
Telephone
+6498703330
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Directions from Christchurch Airport Terminal Christchurch Airport has one terminal, so whether you're flying domestically or internationally, you will quickly find our local team. Our counter is conveniently located on the ground floor of the arrivals hall. You will see the sign for our Enterprise Rent-A-Car/Alamo/National counter near door 8, next to the Spark counter. Once checked in, our team will direct you to the car rental car park, which is just a short walk from the terminal building.
Telephone
+6498703330
8.5/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. Customers arriving at Christchurch Airport will find the Enterprise counter as they exit the international departures, turn left and the Enterprise/Alamo/National branch is located adjacent to the Spark Telcom shop in the Arrivals hall. Car park is located a short walk away, outside the terminal building.
Telephone
+6498703330
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
When placing an order, please provide your flight number. After disembarking, call +64 273922666 or +64 21873789 to arrange for shuttle service. Our staff will be waiting for you at the first floor of the airport parking building (Express Park). If there are any special circumstances, please contact the store in advance. The store supports free car pickup daily from 8:30 am to 5:30 pm; outside of these hours, a fee of NZD 65 per pickup will apply.
Telephone
+64800948888 / +64273922666
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+6433579202
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
One day before the pickup, we will message the guest through the phone number on the reservation. It is recommended to add the company Wechat in advance, Wechat: duohaochi, or Whatsapp: +64225820306. Once you have collected your luggage, please call us. We will meet you at the 'Parking A' public car park.
Telephone
+64800200666 / +64225820306
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
The office located inside the terminal, near Door 7.
Telephone
+6433586730
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
The office located inside the terminal, near Door 7.
Telephone
+64800243789 / +6433586730
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival at Christchurch Airport, please call our local office on +64 800 736825 to arrange your collection. We do not have an office in the terminal, so we will use a Shuttle Bus to take you to our location at 3 Pukaki Road. Shuttle hours are daily from 9:00 a.m. to 4:00 p.m. Self pick up available 24 hours a day with mandatory pre check in: https://www.scotties.co.nz/flexways Call (+54)91152599877 for itinerary changes, cancellations or help. Thank you!
Telephone
(+1) 3218215141
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Green Motion Christchurch Airport is just a short distance from the terminal. Once you've collected your luggage, call +64 800 468 468 or 0800 24 77 27 to request the shuttle. Please wait outside "Door 1 or Door 2" near the Domestic Terminal and board the AIRPARK shuttle to reach our location.
Telephone
+64800468468
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Once you have collected your luggage, please call 03 360 3113 and se1ect option 1 for the Airpark Canterbury courtesy shuttle which will pick you up from the airport. There is an Airpark Canterbury freephone at door 7 of the airport if need.
Telephone
+6433590097
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Upon arrival at Christchurch Airport, please call our toll-free number 0800 566 888. Proceed to the south end of the terminal, passing Regional Arrivals. Exit the building through door 1 or 2. The rental car transfer/pickup point is situated outside, along the side of the road closest to the terminal building. When the van arrives, our driver will assist with loading your luggage into the back of the van or a trailer. Remember to inform the driver of your name and present your confirmation.
Telephone
+6433653889
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Counter located on ground floor, opposite international arrivals. Near door 7. CARS: Located 2 mins from terminal. Exit through the main doors, turn right and cross the crossing to the car park.
Telephone
+6433589661 / +6433589618
8.4/10 Very good
500+ ratings, 3 reviews
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Closed
Pickup
Christchurch Airport Pick-Up Procedures (8:00 am to 6:00 pm) Simply call us when you are ready for pick up on 0800 00 11 10 (you can call our toll free number from a pay phone if needed. Ask the airport staff for the nearest pay phone), 03 343 6943 or 021 247 0346 and proceed to the nearest collection area for pickup. Domestic & International arrivals - Our pickup location is located downstairs on level 0. With the Air New Zealand check-in behind you, exit doors 1 or 2. Look out for our Hire Vehicle Transfer Shuttle and one of our friendly staff will collect you. The Drive to our Branch where your vehicle is located is approximately 5 minutes.
Telephone
+6403436943 / +640800001110
8.4/10 Very good
600+ ratings, 3 reviews
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Closed
Pickup
The car rental counter is located on the first floor of the airport Please walk to the store following the "Car Rental" sign.
Telephone
+6433570231
8.3/10 Very good
1000+ ratings, 6 reviews
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Closed
Pickup
Christchurch International & Domestic Terminal 1.Once you have collected your luggage, please call for collection by our courtesy shuttle (0064 9217 1001). 2.Please make your way to Door 2, past the Air New Zealand check-in counters (Towards domestic arrivals/departures) 3.Please wait at courtesy shuttle area which is outside Door 2. And wait for the shuttle vans and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up(from the airport to the branch) or drop off(from the branch to the airport) is 17:30. If you call us to request for shuttle pick up or drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.
Telephone
+6492171001
8.3/10 Very good
400+ ratings, 2 reviews
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Closed
Pickup
The office located inside the terminal, near Door 7.
Telephone
+64800737070 / +6433586730
8.3/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
• After collecting your bags dial 'Ml' on the Airport freephone (located on a pillar at the exit from international arrivals) or call 0800 AIRPARK (0800 24 77 27). • Wait for collection at the exit from international arrivals. • Airpark will take you to their parking facility where they will show you to your vehicle. • You must show them either your driver’s licence or your confirmation before we will release the car.
Telephone
+64800525663
8.1/10 Very good
800+ ratings, 4 reviews
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Closed
Pickup
After you have collected your luggage, please call 006433580183 to notify that you are ready to be picked up. Head outside Door 1 for Shuttle Collection. Our Shuttle Bus name is Airpark Canterbury. (Please make sure you let the driver know you are picking the car from AutoUnion Car Rental at Parking Island.) You may also come directly to our office to pick up the car. Online check-in is mandatory for after-hours pickups. Please email 24 hours prior to your arrival on 'accounts@autounion.co.nz' to do the online check in if you are arriving between 17.01-07.59. Autounion office: 264 Russley Road, Avonhead, Christchurch 8042 (Airpark Canterbury)
Telephone
+6480022776468 / +6499490944
8/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
For pick up service, please contact 0800-736 825.
Telephone
+64224281375 / +64211666961
7.6/10 Good
500+ ratings, 4 reviews
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Closed
Pickup
Check-in at www.moderentals.co.nz/check-in is recommended at least two hours before pick-up. If your pick-up is after-hours, check-in is mandatory at least two hours before the end of business day. Once you have collected your luggage and cleared customs, please call us on (03) 595 1828 to order your shuttle. To meet your shuttle, head towards the domestic terminal and exit through Door 2 next to the Air New Zealand service desk. Our driver will meet you in the car rental transfer area outside Door 2. There is a big “Air New Zealand” sign on the outside wall overlooking the pickup area.
Telephone
+6435951828
7.6/10 Good
1000+ ratings, 5 reviews
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Closed
Pickup
Arrival into Christchurch Airport. After you have collected your luggage. Please pick up the Airpark Canterbury freephone and Dial M1(transfer to 2 Parking Island)OR Call directly on +64 3 358 0183 to notify that you are ready. (International Terminal) Head outside Door 1 for Shuttle Collection. Our Shuttle Bus Name is Airpark Canterbury. (please make sure you let the driver know you are picking the car from Discount Car Rentals at Parking Island) You can also come directly to our yard to pick up the car. Address: 264 Russley Road, Avonhead, Christchurch, 8042
Telephone
+64 3974 3818 / 0800 1795 1795
Thrifty
9.1/10
EZU
8.7/10
Budget
9.1/10
YESAWAY
9.3/10
A Rentals
9.2/10
Europcar
8.5/10
Dollar
8.8/10
Apex
8.3/10
YITU Prestige Car Rentals
9.7/10
GoldStar rentals
9.0/10
GO Rentals
9.6/10
MODE
8.5/10
Ezi
9.0/10
Joy car rental
9.4/10
Avis
8.9/10
Autounion
6.0/10
Hertz
9.1/10
Discount Car Rentals
7.9/10
Brilliant Rentals
10.0/10
ACE Rental Cars
8.9/10
SNAP
7.7/10
SCOTTIES
7.4/10
Shouqizuche
9.5/10
RentalCars247
9.3/10
Alamo
9.0/10
Yes Rentals
8.1/10
NZ Zuche
8.2/10
Bargain Rental Cars
7.5/10
Jucy
7.6/10
Enterprise
8.8/10
V Rentals
7.3/10
apollo_motorhome
6.9/10
KOOCAR
8.7/10
HITCH Car Rentals
7.9/10
Firefly
6.1/10
Happy tour
9.8/10
GOLDCAR
8.4/10
LUCKY OWL
5.7/10
AERODRIVE
8.6/10
StarRV
8.0/10
NU Car
5.5/10
RIGHT CARS
8.6/10
JD Rental
9.5/10
BeeRides
6.6/10
ABELL
7.2/10
Bee Rentals
7.5/10
Bluekey
7.2/10
APOLLO
9.0/10
Keddy by Europcar
10.0/10
Pure Discovery
7.8/10
britz_motorhome
7.3/10
Gold Car Rent
5.5/10
Jucy Rv Rentals
10.0/10
Reviewed: September 19, 2025
Took a bit long to get the car, but other than that it was good.
Reviewed: June 7, 2025
The store is easy to find, the rental process is quick, the car is in great condition, costs are transparent, and the store even provided a self-driving guide for easy orientation.
Reviewed: September 17, 2025
Small time from ti gong to shuttle arriving then quickly into car
Reviewed: August 17, 2025
I rented a Previa and was upgraded to an Alphard for free. I was delayed a bit while picking up luggage at the airport, but the staff waited patiently for a long time. The pickup procedure was fairly simple, and the car came with a full tank. Overall, very satisfied.
Reviewed: April 23, 2025
My English is nearly non-existent, and I quit my job to come to New Zealand with my three kids to study. The challenges I faced at the beginning were overwhelming. I really appreciate the store's Chinese-language service—the staff were so warm and friendly. It gave me such comfort in a foreign country. This was my first time driving a right-hand drive car, and I arrived safely at my destination with sweaty palms. Just a reminder to everyone: safety first and drive with extra caution.
Reviewed: September 11, 2025
There were only two groups ahead of me to pick up their cars, and two staff members were handling the process. It was done in five minutes. They swiped the card twice for authorization, with an amount of 0.
Reviewed: September 11, 2025
There was a small chip on the windshield during the return, but luckily I purchased full coverage insurance, so no extra payment was needed. Returning the vehicle was as simple as signing the paperwork. The overall driving experience was excellent.
Reviewed: May 12, 2025
The service at Christchurch Airport branch was excellent.
Reviewed: July 25, 2025
The shuttle service is very convenient, and the explanation is detailed and enthusiastic.
Reviewed: August 31, 2025
I was able to pick up the car smoothly even at 1 a.m.
Reviewed: August 30, 2025
I have rented from this company before in Australia, and both the pickup and drop-off processes were very simple. To avoid unnecessary misunderstandings and trouble, you can follow QEEQ's instructions to take photos during pickup and drop-off. The staff were very attentive, and since my English is not great, the communication took a bit longer.
Reviewed: August 19, 2025
The staff were very friendly and even gave the kids a set of coloring crayons and paper to keep them focused on drawing during the trip. Very thoughtful!
Reviewed: April 26, 2025
They provided the Mitsubishi Outlander I booked. The car was in excellent condition, very new, and I am extremely satisfied.
Reviewed: August 18, 2025
Extremely satisfied! On the day we went to the South Island, there was heavy snow in the mountains. We rented a compact car, and the staff at the store kept reminding us to be cautious. In the end, they even provided us with snow chains for the car free of charge (normally priced at 4 NZD per day).
Reviewed: April 12, 2025
Very satisfied. Quick pick-up, no additional insurance charges, smooth drop-off process, and will continue renting cars on the QEEQ platform. The actual car received was a Mitsubishi ASX, and its condition was excellent.
Reviewed: March 17, 2025
We thought the apex staff were extremely nice and helpful. Our rental went smooth and compared to other countries was the best experience we’ve ever had.
Reviewed: August 18, 2025
Daniel was very considerate and maintained proactive communication.
Reviewed: March 21, 2025
Provides service in Chinese and has shuttle buses at the airport and rental location for pick-up and drop-off, which is very convenient.
Reviewed: August 16, 2025
The rental company has a friendly and experienced staff member from Guangzhou who provided excellent service!
Reviewed: July 5, 2025
The overall service was very satisfactory. Once we found the place, the staff were surprisingly friendly, which made the experience very enjoyable.
Reviewed: August 13, 2025
Great service, warm and attentive, the staff was very efficient.
Reviewed: August 5, 2025
The organization is quite good, but the wait time at the airport to get to the rental station was a bit long.
Reviewed: May 12, 2025
Great value for money, rented for 9 days. The car had no issues, and it was very affordable.
Reviewed: July 15, 2025
This was my first time renting a car in New Zealand, driving through the South Island from the central route to the eastern route. Over 9 days, I drove more than 1500 kilometers and was very satisfied overall. The hybrid vehicle was fuel-efficient and provided an excellent driving experience, even better than my own gasoline car. Andrew, the staff member at the shop, was extremely helpful and patiently explained everything. He even recommended a local weather forecast app and quickly assisted in answering my questions about snow chains.
Reviewed: May 1, 2025
Excellent service. The store is run by Chinese staff, making communication easy. The staff are very nice.
Reviewed: February 3, 2025
The car is in good condition, with 50,000 kilometers on it.
Reviewed: May 10, 2025
Overall quite satisfied, but driving an Outlander in New Zealand with right-hand drive feels a bit uncomfortable.
Reviewed: March 22, 2025
I specifically chose Hertz to rent a Tesla, but I couldn't get the model I wanted. Everything else was great.
Reviewed: May 15, 2025
The car was in good condition, and the rental company provided excellent service.
Reviewed: May 14, 2025
Since both pickup and drop-off times were outside the store's working hours, I didn't meet the staff. However, there was an airport shuttle service to the pickup location.
Reviewed: May 4, 2025
Very satisfied. The car was in excellent condition, the service was attentive, and there was even personalized service. As it was our first time renting a car in New Zealand, they patiently and promptly addressed our questions. The vehicle was in great condition, equipped with ACC, lane-keeping assist, and speed limit reminders, which were very convenient. The interior space was large, and we managed to fit 6 to 7 suitcases.
Reviewed: February 26, 2025
The overall experience was very reliable. Picking up and returning the car was convenient, and there were no issues during the trip. The most commendable part was the test drive when picking up the car, which greatly helped me get familiar with traffic rules and right-hand drive. Since I purchased full insurance, I didn't need to take pictures beforehand, meaning any issues would be covered by the insurance company, so I had no concerns.
Reviewed: July 29, 2024
The rental company was very enthusiastic. They contacted us in advance and picked us up at the airport to go to the rental office, which was very convenient.
Reviewed: March 6, 2025
Very satisfied, affordable price, excellent car condition, a car with 10,000km mileage. Delayed the return by half an hour in the end without being charged for an extra day.
Reviewed: March 1, 2025
When I reserved a rental car, I also signed up for full coverage insurance. However, I did not understand when I was told that if there was an accident and damage, I would have to pay 5900 NZD first and claim the damage amount separately from the insurance company. If you signed up for insurance at the same time as reserving a rental car on the reservation site, it would be normal for the rental car company and the insurance company to handle each other's insurance processing so that there is no cost to the customer. Also, I was told that if I signed up for insurance directly with ACE Rental Cars at the pick-up counter, I would not have to pay any costs even if an accident occurs, but I ended up signing up for double insurance.
Reviewed: February 28, 2025
Pretty good, returning the car was very convenient!
Reviewed: October 28, 2024
As I stated above, the car given to us was smaller than what we booked. The counter staff members were not accommodative to our request for a slightly bigger car as we had more baggage, which was supposed to fit well in the car we had booked. Also, we had to pay a speeding fine of NZD 30 through SNAP that charged us NZD 50 as administrative charge, which was a rip off! The staff at the counter was not particularly friendly and took longer time to attend to me particularly when I returned the car.
Reviewed: October 12, 2024
The overall service was excellent, and the car was in great condition. Coincidentally, the staff had just become a new parent when we picked up the car—congratulations! I'll choose your company again when visiting New Zealand next year.
Reviewed: August 27, 2024
The service attitude was excellent, sincere, and without any upselling.
Reviewed: April 21, 2025
Renting through the online platform was very convenient, and cancellations didn’t require worrying about extra charges. Although I encountered some scratches during this rental, which involved compensation, the overall service was quite good. Hence, a full score.
Reviewed: October 7, 2024
When picking up the car, I informed the staff that I had already purchased insurance, but the staff insisted on adding local insurance, citing communication issues. It wasn't until after I paid the $200 deposit with my card that I realized an additional insurance fee had been charged. When I asked for a refund, I was told that the payment was non-refundable. The only option was to cancel the entire order for a refund, which would leave me without a car. Finally, I sought assistance from QEEQ customer service, and the issue was resolved satisfactorily.
Reviewed: August 16, 2024
The overall service of Europcar is quite good. The car is very new, though the queue for picking up was a bit long. Other than that, no issues.
Reviewed: January 9, 2025
Pretty good, the car was very new, and returning it was very convenient.
Reviewed: March 27, 2025
The experience of renting a car abroad was excellent.
Reviewed: October 11, 2024
Extremely smooth, located right inside the airport.
Reviewed: February 14, 2025
The process is simple, and customer service responds quickly.
Reviewed: February 10, 2025
The store provided the wrong vehicle model during pickup, but after communicating with QEEQ, the issue was quickly resolved. Although it took some extra time, the overall experience was very good. QEEQ responded promptly and resolved the issue efficiently.
Reviewed: June 21, 2024
Great car rental experience. The car model was more than sufficient for a solo trip. Handled rain and snow without any issues. Although the car was a bit old, it was totally adequate. Recommended.
Reviewed: March 3, 2024
New Zealand has many mountain roads, the car has enough power, and the brakes are excellent.
Reviewed: January 13, 2020
Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.
Reviewed: February 5, 2017
There were no clear signs for the JUCY Christchurch Airport shuttle bus. The staff were not very familiar with the Zuzu platform and actively promoted their own insurance. They seemed surprised by QEEQ's insurance. I checked, QEEQ's insurance seems to have a maximum payout of 8000.
Reviewed: March 2, 2024
The process was quite slow, but that's expected with overseas rentals. It's always slow the first time renting from a store.
Reviewed: March 2, 2024
It's mainly slow, but that's how it is with overseas rentals. It's always slow the first time renting from a store.
Reviewed: August 3, 2024
The staff was patient, professional, and very friendly.
Reviewed: January 5, 2024
It was a very quick and easy process picking up and dropping off the car. The car was very handy to have in our travels around Christchurch and in great condition. Staff were very helpful and friendly to deal with.
Reviewed: January 14, 2024
Very satisfied, good car condition, good service, top choice for overseas self-drive.
Reviewed: March 10, 2020
The queue time was very long due to the high number of people and the staff's efficiency was average.
Reviewed: December 12, 2019
Upon arriving in Christchurch, we immediately called the rental company, and shortly after, a car with the company's logo came to pick us up. We were attended to by a girl from Taiwan. She was beautiful, enthusiastic, and generously helped us fill out the forms. She provided us with many suggestions and assistance. She was professional, helpful, and both picking up and returning the car went smoothly. We noticed there were many people renting cars in Christchurch, and the staff seemed relatively few.
Reviewed: August 17, 2020
The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.
Reviewed: March 23, 2020
You can talk to the staff ,he always respond yours. Reasonable price and Reliable .
Reviewed: December 11, 2019
Excellent service, they went out of their way to pick us up at a distance. When we got stranded due to flooding, they helped us check road conditions and extended the rental.
Reviewed: February 23, 2019
Staff was good...greeted n treated well but they showed up a bit late.
Reviewed: March 31, 2020
They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.
Reviewed: March 12, 2020
They were excellent in terms of customer service. The vehicles we have used have been older models and therefore extremely good value for money. They were mechanically in good condition and drove well. A month of driving in the South Island without a hitch.
Reviewed: February 12, 2020
Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.
Reviewed: March 29, 2020
Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.
Reviewed: March 18, 2020
Car was quite old and the interior was in rough shape
Reviewed: September 6, 2018
Like: Better than expected for the cost, lots of extras
Reviewed: February 7, 2020
Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!
Reviewed: December 31, 2019
The car and customer service exceeded my expectation. The collection and drop off was easy and superb. Highly recommended.
Reviewed: January 13, 2020
Car was old, dented body work, quite dirty, and very noisy to drive, not great suspension. We quickly realised why it was so much cheaper than the other care hire places. Staff friendly but clearly not enough of them and low staff morale. On our arrival they initially told us we'd have to wait two hours after the scheduled pick up time for our car to be ready. After a 36 hr plane journey from Europe with 3 small children this was completely unacceptable. We said so and they somehow rustled up a far in 20 minutes... Tank wasn't full but they were relaxed about it.
Reviewed: November 26, 2019
I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine
Reviewed: September 27, 2019
I was stoked with $117 for a "corolla or similar" for 4 days but of course that was too good to be true, I got a sluggish Hyundai Accent instead. Still good value I suppose. The staff were ok but didnt go out of their way at all. I wasnt explained the drop off location and had to leave cash for parking as I dropped it in the wrong spot and didnt have time to move it. I left my phone in the car and had to wait half a day for them to retrieve it and then arrange my own courier.
Reviewed: July 18, 2019
They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.
Reviewed: November 8, 2019
The service was generally okay, but the waiting time was quite long, probably due to the high season.
Reviewed: September 7, 2019
Our flight information changed the morning we were leaving the USA for our trip, which was two days before we attempted to pick up the car. I called right cars, knowing there was a time difference and it was late at night in New Zealand, however I wanted to confirm the change in pickup time as soon as I found out the flight information changed. We were originally to land around 1pm, and it changed to land at 11pm. A man answered who said he was working from home, and I told him I wanted to make sure we could pick up when we landed even if it was at night outside of office hours. He confirmed, saying that he was going to be on shift at that time. When we landed, I called for the shuttle and the same man told me no one was there, that I was supposed to pick up the car at 11am THE NEXT DAY. I told him that I could not come back the next day, that I specifically checked with him that i could pick it up at night and he insisted that the pickup time was set for 11am. I told him to cancel the car, and went to an airport desk to rent a car that I could take straightaway. When I called to get a refund the next day, I was told I had to go through the booking company. I called and was told I was marked a no-show, so I could not get a refund. I called the owner of Right Cars and he said he would have to do some investigating, but I have heard nothing since.
Reviewed: May 30, 2019
The company's 8-seater was a bit small, so they gave us two Nissan 5-seaters instead, with no price change.
Reviewed: April 20, 2019
The car itself was fine; drove well, no issues. The only problem was the fact that everything was in Japanese and it hadn't been switched 9ver yet despite having over 150,000 kilometers logged.
Reviewed: April 2, 2019
The rental staff were extremely friendly and communicative in English. They agreed to let us return the car later and even gave us a free ride to the airport. They also helped us deal with a parking ticket. Really appreciate it!
Reviewed: January 7, 2019
The service was excellent. They picked us up from our accommodation, brought us to the rental location, and then dropped us off at the airport. The owner was very enthusiastic and provided local tips on parking and scenic spots.
Reviewed: August 4, 2018
The company established contact with us while we were still at home and picked us up at the airport to get the car, which was very convenient and fast.
Reviewed: February 20, 2019
Due to a flight delay, I arrived late at night and couldn't pick up the car that day. The next morning, I called the rental company, and the owner personally drove to my hotel to take me to the office for the paperwork and car pick-up. The owner also drove me back to the hotel when I returned the car. Quite an experience! (It's a small company with limited staff.) Haha.
Reviewed: January 28, 2019
I was disappointed with the professionalism of the company and the unusual requests to do car hand over and return at a supermarket.
Reviewed: January 6, 2019
Great service, they accommodate the actual needs of the customers, and the car was in excellent condition with only about 3,000 kilometers.
Reviewed: January 16, 2019
They were helpful, it seemed to take a while to get the paperwork sorted and the man seemed a bit flushed. Ok experience overall.
Reviewed: November 5, 2018
Each person's processing time was too long. But the service was good.
Reviewed: January 7, 2016
Both pickup and dropoff were at the giant Hertz company, amazing! I rented a Corolla but was given a high-end Mazda 3 with less than 40,000 kilometers and cruise control. It made the journey much easier. This car rental experience was awesome.
Reviewed: September 26, 2018
Excellent service attitude. Even though the service staff was quite elderly, they were still very patient and attentive. Very nice.
Reviewed: January 11, 2018
They should provide more detailed information on where to catch the shuttle bus after leaving the airport. The bumper was already damaged when we picked up the car.
It takes up 45% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Christchurch Airport (CHC) for the last 30 days.
Lowest rental rates at the Christchurch Airport (CHC) is USD 42.72 on average, and can go up to USD 86.18 at the busiest December. Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Christchurch Airport (CHC).
* Based on the scheduled pickup time of all bookings from Christchurch Airport (CHC).
Most customers book a rental car from Christchurch Airport(CHC) for 4 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 30% of the total bookings at Christchurch Airport (CHC).Out of it, besides Queenstown, other top destinations : Auckland, Picton.
On average, Basic Protection costs USD 52.81 per day for Small, USD 74.1 for SUV and USD 77.79 for Large.
Do You Know?
No.1 Source Country
Customers from Falkland Islands choose Christchurch Airport(CHC) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from New Zealand prefer more spacious car models like Kia Carnival,Toyota Hiace and Nissan Elgrand 2008 Or Similar.
Quite a Planner
Thailand renters like to plan much more ahead, they usually make the online booking 120 days before pickup from the Christchurch Airport (CHC).
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