CAR RENTAL REVIEWS ON EUROPCAR IN BRISBANE

Very good.

The staff patiently helped us resolve the issue caused by another traveler's translation document.

I booked a Mitsubishi ASX but received a Chery instead, which was still quite new. Although I was initially very dissatisfied, they replied that it was a similar car of the same category. QEEQ mentioned that I could go to Europcar to exchange it, but I decided to keep it since there might not be a similar car available. Chery's model isn't available in my country, and the new car was quite pleasant to drive, making my month in Brisbane enjoyable. Europcar didn't push insurance on me; I requested full coverage myself. It turned out to be the right decision because I scuffed the front left side, and the final settlement didn't cost me anything—it would have been very expensive to repair it myself. The final bill was settled about two weeks after returning the car. Europcar is a big company, very efficient, and the cars are new. Nice.

We were a group of 6, and the trunk had enough space for all our luggage, which included 5 suitcases.

Satisfied

Satisfied

Car did not match my expectations. Price for the car did not match my expectations.

Very satisfied, but the processing speed was a bit slow.

The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.

Smooth friendly service

Good service, good price

ターミナル内の店舗ではなく、シャトルバスで移動した店舗だった。それが判明するまでに30分以上ロス。 また、移動先の店舗でも予約した車が違う人に渡ってしまっており、急遽別の車を借りることになった。 予定期間内に返却後も、延滞料金として数万円の追加請求された。最終的に追加請求分は返金されたが、最後まで不安が残った

Procedures were well-organized, but child seat rental was somewhat expensive.

Quick pickup and drop-off.

Extremely satisfied

Great and meet expectation

Great and meet expectation

Excellent service.

Overall good. Highway tolls are automatically deducted, very convenient.