Polite and friendly

The staff handling the rental process were excellent and provided thoughtful service. However, the elderly man at the domestic airport reception had a poor attitude and has been complained about. Picking up and returning the car was convenient. It's better to rent from a major company.

As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.

During the booking process, I accidentally booked a car at the wrong pick up time. I applied for a refund and rebooked the car. A few hours later, I received a call noting that I had made two bookings and confirming the refund. It was a great piece of customer service that put my mind at ease that the correct booking was in place. I would recommend QEEQ again on the basis of this attention to detail. Clearly there was a flag system in place and I appreciate the confidence that that gave me about my booking.

Thomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.

Excellent

As expected car was new, rental staff very friendly and efficient.

As the name says, easy to book, great choice and free cancellation up to the last minute. Highly recommend.