取車快速

It's quite good overall, although they did try to upsell insurance, which you can decline. The car has close to 60k miles, but it's not too old. The suspension makes a slight noise, but it doesn't affect usage. The 5.6 engine is very powerful. Great!

Overall great experience.

I visited during China's National Day holiday. Contrary to some reviews, there weren't long lines for car pickup at night, probably because it wasn't a holiday in the U.S. I had prepaid, and the friendly receptionist, an enthusiastic African American woman, didn't aggressively upsell additional insurance. I was pleased with the service. I chose a Nissan Sentra, which had only a little over 3,000 miles on it. It looked pretty new.

When picking up the car, the child seat didn’t fit properly, but the staff patiently helped us to replace it and familiarize ourselves with the car’s features. Until returning the car at the airport, we truly experienced Hertz’s leading position. The parking lot has complete facilities, including self-service refueling, car washing, and a 24-hour airport shuttle. The service is excellent! The return process was simple and straightforward, and the deposit was refunded immediately after inspection! I will choose Hertz again next time!

The pick up was a total disaster. The only company with a line. Not that long, maybe eight people in front of me, and it took an hour. Horrible experience