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Good value overall

Reviewed: Sat, Jul 28, 2018
About PAYLESS: 8.8 /10
Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.
Intermediate | Toyota Corolla or similar

Relevant Reviews on PAYLESS in United States

J.Laurence

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Compact | Hyundai Accent or similar
Reviewed: Tue, Oct 22, 2019
“Excellent Payless Counter Staff, adequate vehicle.”
About PAYLESS: 8.0 /10
The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.
About QEEQ: 8.0 /10
Easyrentcars was easy to work with. I wish the price had dropped down! I did however get a AARP discount at the Payless counter. I would have liked to have known about that as an option upfront.

L.Karger

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Intermediate | Dodge Stratus or similar
Reviewed: Wed, Sep 11, 2019
“Ordered a car get a large van ? Gas cost and parking issues”
About PAYLESS: 6.0 /10
Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.
About QEEQ: 10.0 /10
Very easy to use but don’t get how to get the discounts

d.bradley

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sun, May 12, 2019
“One of the better car rental experiences I’ve had.”
About PAYLESS: 9.7 /10
Everything went very well.
About QEEQ: 10.0 /10
I will use them again.

k.prunty

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Compact | Hyundai Accent or similar
Reviewed: Wed, Feb 20, 2019
“Did not have the right car”
About PAYLESS: 6.3 /10
Ended up with pickup gas guzzler

Angela

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Sat, Aug 18, 2018
“Easy rental, good value”
About PAYLESS: 10.0 /10
Like: Deanna was really nice and helpful. We didn't have any problems. Good price for a mid-size SUV for 2 weeks. Car was spacious and in good condition. Airport shuttle was convenient and efficient.
Dislike: We were hoping for a Toyota Rav-4 like in the rental description, but there weren't any.

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