Great experience until receiving the bill!

The service attitude was acceptable, but the vehicle's condition was not good. The engine oil warning light was on when picking up the car, indicating low oil levels. I had to buy and add oil at a gas station myself. During driving, the wheels often slipped, and the vehicle felt unstable.

The staff in the UK were very polite, and the return process was quick as well.

I am very satisfied with Hertz's service.

Great service, complimentary upgrade as well!