The car was in great condition, and there was no upselling at the counter. The staff were very friendly.

I had already completed all payments through Zuzuche, including additional insurance. At the counter, the clerk said nothing, didn't ask or explain anything, just asked me to sign and pay the deposit. Naturally, I assumed he was aware that I had completed all formalities with Zuzuche. However, when I returned the car, I was asked to pay an additional 112 euros for extra insurance. It feels like a scam. I repeatedly contacted the rental store, but they dismissed me each time, claiming I had signed for it. Each trip to AVIS took up half a day, and I never got a reasonable resolution. It's fair to call it a scam!

Service in France was decent, staff attitude was average, rental price a bit high.

Planning to file a complaint after returning home. Online car rental had already been paid in full, including airport tax, but at Marseille airport, they charged an additional 34 euros. The online contract was for a Renault, but without notifying us, they switched to a Volvo compact model and charged an extra 50 euros. In total, they overcharged us by 84 euros. Additionally, over 100 euros was frozen on our credit card and has not been returned.

Overall acceptable.