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Live chat Email us Service Code: 4249324034
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Great service and good car

Reviewed: Thu, Dec 26, 2019
About Budget: 10.0 /10
The counter staff Alison was very helpful and as all of us were really tired and needed to get our rooms at the earliest, she made the whole process really smooth. The car was great with enough room to take all our luggage. CRITICISM: Can you please specify which fuel the car needs on the keychain. I had to call your US customer service from my UK phone to find out if it was petrol or diesel.
About QEEQ: 10.0 /10
Easy to use.
Compact | Toyota Corolla or similar

Relevant Reviews on Budget in United States

Griselda Eddie

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Reviewed: Thu, Aug 28, 2025
About Budget: 8.0 /10
The pick-up process took about half an hour, which was tolerable. After returning the car half an hour earlier than scheduled, they charged me an extra $65. The email said it was for a late return. I went to the branch to resolve the issue, and they promised a refund, but after two days there was no sign of it. In the end, I had to dispute it through my credit card company.
About QEEQ: 10.0 /10

Jacob Jennings

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Reviewed: Tue, Aug 19, 2025
About Budget: 8.0 /10
The service from the rental company was satisfactory. However, during the 9-day rental from Houston to New Orleans, the car had two issues, requiring two vehicle replacements. One was due to the engine warning light turning on, and the other was a flat tire with no spare tire in the trunk.
About QEEQ: 10.0 /10

Vivien Pritt

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Reviewed: Tue, Mar 20, 2018
About Budget: 6.0 /10

D.Hulser

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Standard | Volkswagen Jetta or similar
Reviewed: Mon, Aug 26, 2019
“Up-sold to a bigger car, otherwise good experience.”
About Budget: 7.3 /10
We felt that we were up-sold to a Chrysler Pacifica because our reserved car was not available. It turned out that the bigger car was helpful, but we did have to pay an extra $5 per day for this bigger car. The rest of our experience went well.
About QEEQ: 8.0 /10

DANIEL GONCALVES

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Wed, Aug 21, 2019
“Everything ran as planned, except for an invoice with unexpected extra charges after drop-off...”
About Budget: 8.0 /10
The good: vehicle provided exactly as rented at the web site. Could even choose colour. The bad: almost 2-hour wait line at the counter for pick-up. The worse: an invoice with unexpected and incomprehensible extra charges after drop-off.
About QEEQ: 10.0 /10
Excellent booking platform. Excellent Price Drop feature. Better information should be provided regarding possible extra charges after drop-off. Better information should also be provided regarding the Axa insurance. For example, contacts and what to do in case of an accident.

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