Not Hassle Free

I paid an extra 30 euros for an upgrade and the car was excellent and good value for money

You did very well!

Awful experience avoid this company. I thought we were having airport pick up after scanning all small print we’re lead to believe other wise but when we arrived had to get a bus with 5 bags and a toddler was a nightmare. Then the rude lady behind the desk wanted us to leave a €1400 deposit!!! And she said it takes up to a month to get it back once we return the car. Also wanted €50 deposit for petrol which I’ve never experienced. We complained and she said she won’t give us the car. We were being very civil but she was saying we were shouting which was absurd. They are a complete scam. there’s so many hidden costs involved AVOID AND NEVER EVER AGAIN!!

Terrible staff and crooks on counter. They were fighting with every customer asking extras like their insurance and change the price what was originally booked online. We have to pay 280€ instead of 34€ which was booked online. The same was other customers. We were cancelling how ever it was too late at night and had either to stay in a hotel or pay them what they demanded. Terrible company and will never use them again.

Weird fuel policy. You pay a fee at pickup, then they refund you depending on how much fuel is left in the tank. How they calculate it accurately is debatable.

Like: very friendly at pickup point