a happy experience

The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.

I realized I lost the contract when returning the car, but the staff quickly verified my information. The full insurance was indeed necessary, as I scratched the left side of the car on the first day due to unfamiliarity with right-hand driving...

Very good