Easy,inexpensive experience

We have used Dollar & Easy Rent Cars for the last 6 trips and have been very pleased.

This rental was seemless!

Below expectations

I will use them again

It took far too long (more than an hour) to get to the service counter to be issued a car. The car was fine except it seemed to have loud snow tires at the end of May. These made the ride a bit rough.

No worries- very smooth

Like: The car was fine and once we found it all went smoothly.
Dislike: We rented from EasyRentCars.com and that's what came in the confirmation. There was a Confirmation Number as well as a Transaction # provided to us in the email confirmation. That's what we saved in the wireless calendar to have the data when onsite in PHX. Unless you specifically read the entire confirmation and scroll down... way down... you'd never know to look for the Dollar counter instead of the EasyCarRents counter. We visited the closest 'looks like' place-- EZ Rents-- and waited in line to find out that they believed our car was from Hertz. Waited in line at Hertz to find out they thought it was Budget. Budget thought it was either Thrifty or Dollar. Naturally, Dollar was the last counter in the row so naturally we asked at every stinkin' counter to find out what was printed on the very bottom of the confirmation sheet from EasyCarRents-- Dollar. Hey... make that a high-priority piece of data and move it to the top of the confirmation email. Or send a separate message saying "Check-in at the Dollar counter to get your car from us" or something to make it obvious where to find the rig....

Like: Very reasonable rates friendly staff
Dislike: I liked everything!!!