It was quick and easy service. Took me fee mintues to get our rental cat.

Good service and easy process.

The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.

They over charge for the sun pass. I would never use them again

When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride

Ace, in my opinion, is misleading customers about tolls. We spent 140.00 for a program that we would otherwise have spent $1.50 for each of two tolls by paying cash. We were told you couldn't pay cash and going without their coverage would have cost $50.00 per toll in penalties because the toll booths were unmanned. This wasn't true.There were collectors at each toll booth. Going to the Attorney General with this.