Make sure you don't leave you expensive sunglasses in the car. You won't get them back.

Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

The bill was difficult to understand. Waited too long at the counter to get a vehicle - there were 3 people already at the counter -we were next and took 30+ minutes to get a car - everything was prebooked.

The car itself was great. The customer service was just ok but the wait time to pick up was over an hour. There was a guy who left with a line out the door and was in ni rush when he waa working. A woman came and sped up the line but it was still a ridiculous wait.

I was supposed to get the price of $230 but ended up paying $305.

Great experience. Would definitely use Ace again.