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Live chat Email us Service Code: 9342818170
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Great car but horriable pick up experience.

Reviewed: Sat, Apr 20, 2019
About ACE: 8.0 /10
The car itself was great. The customer service was just ok but the wait time to pick up was over an hour. There was a guy who left with a line out the door and was in ni rush when he waa working. A woman came and sped up the line but it was still a ridiculous wait.
About QEEQ: 10.0 /10
Economy | Chevrolet Spark or similar

Relevant Reviews on ACE Harry Reid International Airport

C.Kendall

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Fri, Sep 6, 2019
“It was alright”
About ACE: 6.0 /10
The cars service light came on a day after we rented it. The cleanliness was average.

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Sat, Aug 24, 2019
“Long line. Not many car options”
About ACE: 8.0 /10
Cars are old they didn’t have my car type so I ended up with an old mini van. Takes about an hour to pick up your car. It’s offsite location
About QEEQ: 10.0 /10

J.Reed

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Jun 17, 2019
“We were second in line and it took over an hour for rental”
About ACE: 4.0 /10
I will never rent from then again , we were second in line and waited over an hour , people were behind us and someone left on break. The man that finally helped us was such a salesman and I had to argue with him to not get insurance for a half hour. He finally gave in and when I returned it I realized the city and my age and zip code were incorrect. He never made a copy of my insurance either . I felt like I was at a used car lot.

G.Evanson

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Apr 22, 2019
“great experience”
About ACE: 8.7 /10
The only downside was taking 2 shuttles
About QEEQ: 10.0 /10

P.Willette

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Feb 25, 2019
“Very good except for location.”
About ACE: 5.7 /10
Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.
About QEEQ: 8.0 /10

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