Perfect

Great experience, picking up and returning the car was very convenient, and the service was excellent! We left something in the car and they quickly helped us find it with a phone call!

The car was an automatic which was phenomenal and quite roomy and small enough to manage the small streets through the highlands

I was a little unsure if you would know that I returned my car in time and to avoid additional charges but I see you are aware it was received. I had not received anything that it was to your expectations with full tank of gas returned, etc.

I booked a car, and after waiting for 3 hours at the pick up location (Edinburgh airport) I gave up and cancelled. There were 100 people waiting with two people on point (8 open desks!). Surely you knew what was going to happen??? What a shambles!

Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour! Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car! I would never use Europcar again!

All fine.