Really appreciated the great price and no pressure from the staff.

Friendly service without pushing insurance.

The car rental company was not far from the airport. The service was provided by a middle-aged man who was very friendly. He detailed all the rental procedures and suggested some related insurance, fully respecting personal decisions. The process took about five minutes, and I got the keys.

What’s the point in putting down a pick up time when cars are not available when needed. Had to wait over 1 hour for a car.

Car was fine. Counter staff okay. Outside staff : TERRIBLE. Unhelpful. They weren’t v interested in guiding to a v hands off type of pick up. They cld have stayed how the procedure wld be. On drop off at midnight: a woman sat in a car for 10-15” while I waited at a “stop here” sign. Absolutely NO Movement in the area. When I finally spotted her, I drive around to ask her if there was anyone working on taking cars in. She was rude - told me to turn around and go back to the spot I was supposed to be in. When I said I’d been there for 15” - she actually “corrected me” by saying, I saw you, I’ve been here the whole time - you were only there for ten minutes.” Really?! So she watched me sit there for “ten” minutes? with NO ONE around - NO MOVEMENT at midnight.