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It was a horrible and took 2 hours for pickup

Reviewed: Mon, Aug 5, 2019
About GREEN MOTION: 5.3 /10
Terrible experience as it took more than 2 hours to pick up the car. Only one person on the counter and two customers in front of me in the line. My turn came after 90 minutes. They came up with another addition of $46 to add to our own insurance and which was not listed when we had booked the rental. When we did the drop off we had to wait more than 30 mins for the shuttle. It is supposed to be pickup within 15 mins but the person on the first shuttle did not take us even though he was going to airport but not for our Airlines. He told us the next driver will take us for our airline which makes no sense. The second driver also tried to go the same that next driver will take you for United but we had to tell him we couldn’t wait another 15 mins so please drop us.
Standard | Volkswagen Jetta or similar

Relevant Reviews on GREEN MOTION Orlando Airport

V.Rodriguez

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Standard | Volkswagen Jetta or similar
Reviewed: Sat, Aug 24, 2019
“Confusing. I was under the impression the company was called easy rent and took the wrong shuttle.”
About GREEN MOTION: 8.7 /10
Deposit was way too high and how do you justify charging someone for using their own insurance. Horrible. NEVER AGAIN!

R.Ribeiro

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Compact | Nissan Versa or similar
Reviewed: Sat, May 11, 2019
“The lady who answered me gave me a very poor service, worried all the time in selling me insurance.”
About GREEN MOTION: 7.7 /10
The lady who answered me, gave me a very poor service. Worried all the time in selling me insurance proposal and toll tag service, she did not bother to pass my credit card manually, causing the transaction to be declined for 3 times, not completing the situation on that date, what forced me to take a uber sercice to the hotel and another one to come back in Green Motion in the day after, generating a loss of US$50.00.
About QEEQ: 8.0 /10

Y.Jimenez Gomez

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Compact | Hyundai Accent or similar
Reviewed: Sat, May 4, 2019
“Horrible over all. Extra fees very dirty smelly car. Waited 45 minutes at the airport for pickup.”
About GREEN MOTION: 3.0 /10
Extra charges when it was already paid for. I paid for the rental and the car insurance online when I get there apparently i had to pay for insurance I tried to use my own and the lady said it was not possible. That I would lose my money that I paid online and had to start a new transaction. My wife and kids were super tired and I ended up paying an extra 156 dollars. Very upsetting. The car was very cheap and dirty and it had a horrible smell. The outside was full of scratches that I had to come back and had the lady check again so I won’t get charged. I will never recommend Green Motion to anyone. The worst experience ever.

J.Anderson

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Compact | Nissan Versa or similar
Reviewed: Fri, Apr 19, 2019
About GREEN MOTION: 8.0 /10
Wish I would have received a receipt at the time of drop off
About QEEQ: 8.0 /10

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jan 25, 2019
About GREEN MOTION: 5.7 /10
Charged an additional unlisted $220 for insurance deductible.... Straight robbery. According to the counter clerk it was not an optional fee. Will never use this service agai.
About QEEQ: 10.0 /10

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