Great Rental

First, the wait time to get the vehicle was ridiculous. Then a day into my vacation, I'm receiving calls from an a number requesting a switch of the vehicle due to a recall. A complete inconvenience to my vacation. When I called the "24 hr" 800 number to verify this no one answered after waiting 40 minutes. I could not get through to anyone until the next morning. Once verified the driver met me at Epcot to swap vehicles but I still had to wait which held up my time. This should never happen. When asked if I would receive any refund or deduction on the expense of the rental due to the inconvenience I receive a snotty remark of "well we are meeting you at epcot" as if this wasn't an inconvenience. Anything that interferes with my time during my vacation is an inconvenience. Completely unprofessional and inconsiderate. I will NOT be recommending this place in the future unless someone rectified this inconvenience.

Car was only 3/4 full of fuel and I had to bring it back full or I would have gotten charged it. Other wise happy with company.

There were 5 people walking around and 2 people at the register helping a family. I was in line for 30 minutes until someone else came to help me. It took 5 minutes to help me. I didn’t understand how it took 30 minutes to help the other people.

Not helpful at the counter. Had proof of insurance but would not let us leave without purchasing their insurance!

Rude staff and forced us to get things we didn’t want or have never been required to get before. Coat more than the actually rental of the car.