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+1-8007618913
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00308 491 0209
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+886 2 2656 3571
Live chat Email us Service Code: 7590670262
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Unprofessional

Reviewed: Wed, May 22, 2019
About GREEN MOTION: 7.0 /10
First, the wait time to get the vehicle was ridiculous. Then a day into my vacation, I'm receiving calls from an a number requesting a switch of the vehicle due to a recall. A complete inconvenience to my vacation. When I called the "24 hr" 800 number to verify this no one answered after waiting 40 minutes. I could not get through to anyone until the next morning. Once verified the driver met me at Epcot to swap vehicles but I still had to wait which held up my time. This should never happen. When asked if I would receive any refund or deduction on the expense of the rental due to the inconvenience I receive a snotty remark of "well we are meeting you at epcot" as if this wasn't an inconvenience. Anything that interferes with my time during my vacation is an inconvenience. Completely unprofessional and inconsiderate. I will NOT be recommending this place in the future unless someone rectified this inconvenience.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on GREEN MOTION Orlando Airport

Bhatia family

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Standard | Volkswagen Jetta or similar
Reviewed: Mon, Aug 5, 2019
“It was a horrible and took 2 hours for pickup”
About GREEN MOTION: 5.3 /10
Terrible experience as it took more than 2 hours to pick up the car. Only one person on the counter and two customers in front of me in the line. My turn came after 90 minutes. They came up with another addition of $46 to add to our own insurance and which was not listed when we had booked the rental. When we did the drop off we had to wait more than 30 mins for the shuttle. It is supposed to be pickup within 15 mins but the person on the first shuttle did not take us even though he was going to airport but not for our Airlines. He told us the next driver will take us for our airline which makes no sense. The second driver also tried to go the same that next driver will take you for United but we had to tell him we couldn’t wait another 15 mins so please drop us.

D.Masters

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jul 4, 2019
“I would never use this company again!”
About GREEN MOTION: 5.7 /10
The car was not mechanically sound. You could not drive it over 55 mph. Counter help did not know what they were doing. I never got my contract that they were suppose to send me on email. No receipt. The price did not include what major car companies waived. (extra driver, toll roads, etc) Paid $35 for tolls that I used $3,50.

S.Baker

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Compact | Nissan Versa or similar
Reviewed: Thu, May 2, 2019
“I will use green motion again. Overall it was a good experience”
About GREEN MOTION: 9.7 /10
The car did not have any windshield wiper fluid so I could not see out my window on ride from Orlando. Also they should put more gas in than 1/4 tank. I almost ran out. They should also tell u how to work everything. The car seemed a little outdated bc I had to lock the door with a key. Not automatic like cars these days.
About QEEQ: 10.0 /10

F.Henderson

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sat, Mar 30, 2019
“Lousy”
About GREEN MOTION: 4.0 /10
I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!

W.Werlinger

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Intermediate | Nissan Sentra or similar
Reviewed: Tue, Mar 12, 2019
“I paid for Nissan Sentra and received Nissan Versa--smaller unit then I paid??”
About GREEN MOTION: 9.3 /10
No, smaller vehicle than I paid!! I want monies refunded for the difference in rental fees. Thank you
About QEEQ: 8.0 /10

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