really great

Got upgraded to a larger car without additional charges.

The staff's attitude is excellent and they never force you to buy additional insurance, which increases my trust in this company. I don't consider other companies anymore when renting a car. My car once had a malfunction alert, and to prevent any accidents, they gave me a replacement car for free and even upgraded me to a better model. I have now become a loyal fan of this company. Yes, I am happy to recommend their cars to any friends, it's definitely a wise choice.

Biggest issue was it took two hours from arrival at the rental location to driving out. It was boiling hot and there were literally hundreds of people waiting in the sun. They used a ticket system when I arrived they were serving 134 and I was given ticket 207... 73 cars! When I did get the car it had damage to the door frame which meant it whistled at speed (The door frame had a large crease in it at the top near the sunroof)

Tricky one but... I specifically chose a Renault Espace from OK Rent a Car overloads of Peugeot 5008's... But when I got there they gave me a 5008... with 7 seats up you cannot get ANY significant size of luggage in (Hand luggage only behind the third row seats)

Car was a brand new Peugeot 3008. It was awesome. Pick up & drop off we’re super easy and the staff were excellent.