Excellent overall service. The entire process was completed within 10 minutes without any upselling or poor service. Everything went smoothly.

Excellent

The whole process was really easy and the gentleman who served me when I picked up the car was so friendly and helpful. The car was as per my booking request and was clean and well maintained. The drop off was super easy and again, the gentleman that served me was very friendly and courteous.

Very easy platform to use and the apl was useful too.

Overall excellent service got a free upgrade which was really appreciated. Car and service were brilliant, will use again

Overall excellent service got a free upgrade which was really appreciated. Car and service were brilliant, will use again

Staff at Europecar were not well organized. On returning the car the receptionist was trying to raise claim against me for small scratch which was in the car before picking up the car. Though I got a zero excess insurance from you; however, I was defending until they find in their records that it was there before picking up the car. Again, the lady claim that you extend your previous booking so we have to raise it against you, but lucky that was not the case, as I did only one booking and she could not raise any claim. Please consider this case with all of your customers before paying them for any claim to Europecar.

Prefect service, I wish you all the best and hope to be with you in the near future.