Whilst I was very happy with the car and the man who served me at pick up was friendly, I was ignored initially whilst two people in the office discussed something, even though they could see me waiting. I was also not given any instructions on how to operate the vehicle and I don't normally drive a manual.

The staff were super friendly and helpful, pick up and drop off was really quick and efficient

Good experience with good cars and customer relations

Disappointed that despite stating the pick up point was arrivals hall I had to get a bus, dragging two cases to collect car in pitch black car park. Not very safe as a lone female. Very nerve racking