Good

I couldn't get the Cherokee I reserved. There were limited car options, and the car they provided wasn't any better than the one I booked. It was a Volkswagen SUV, barely enough for three people’s luggage. However, the store explained that it was the only car they had. Another group of friends traveling with us waited for an hour at AVIS but ended up getting a better car. It seems like their car inventory is indeed quite tight.

Very polite, no upselling. The return office was closed, but the staff in the garage was very friendly and helpful.

Since I picked up the car at 7 PM, there was no waiting time for either registration or collection.

Car was brand new, excellent vehicle. Pick up took a long time - lots of customers and few staff to process the line.

Easy to use.