The staff's attitude was quite indifferent, the waiting time in line was long, and the on-site office was small and crowded, making it tiring to stand and wait. After picking up the car, I had some questions but no one responded when I returned to ask, and I was told to queue up again.

Satisfied.

The staff was very nice, even though my English isn't very good.

The staff were friendly.

Fantastic. Went to pickup and able to quickly grab car and was able to choose a vehicle of my choice. Had a Chevrolet Malibu which I was very impressed with. Great easy car to drive being by myself. Great experience that didn’t have any surprises.