Excellent

Pretty good. You need to provide a stay address in the U.S. when renting. I didn't notice this requirement with Alamo or Hertz. Also, spouses are automatically added to the rental agreement, which doesn't need separate mention.

You have to take in account that people who rent a car, don't know necessarily all types of cars, so the person who gives you the key to the car has to ask if you know the specifics of the car to rent. Finally a colleague came to help. When I brought back the car, everyone was helpful and nice. Thank them please.

We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.

How to make sure the vehicle we reserve is available when we get to the rental place.

Like: comfortable, modern amenities, plenty of room
Dislike: We didn't get to have insurance because for some reason our reservation went through a British company!