I waited in line for 40 minutes, and when it was finally my turn, they said the car wasn't ready yet. I had to wait another 40 minutes. This was quite inconvenient, and the line was also very long. But at least they gave me two nice cars, both brand new Lincoln Corsairs.
The attitude was average, they kept trying to get me to upgrade the car. I suspect the car I reserved wasn’t available. In contrast, big companies like Enterprise would directly upgrade the customer.
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