The staff will try to upsell various things like insurance when you pick up the car. They exaggerate a lot, but you can ignore them all as it's completely unnecessary. If you have a friendly face, you likely won't get the car model you reserved; it will be much smaller, and there's currently no solution for this.

I am ordered full size care but get minivan.

Good service

日本車を予約していたのに、汚いそこいら中が傷だらけの、壊れかけの韓国車を渡された。これはひどいよ。韓国車なんて乗れたもんじゃない、使いにくいし、今回はボロボロ状態だった。

素晴らしい

Great experience. Staff were kind and built rapport well but a bit unprofessional. They helped me get a car that was similar to what was reserved through easy center

Was easy to reserve. They didn’t have the car that we reserved there but we got something similar

Like: service by Dee is great!