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Live chat Email us Service Code: 2721200034
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QEEQ cleared up a mix up at pick up and everything was good after that.

Reviewed: Mon, Mar 24, 2025
About Hertz: 9.0 /10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
About QEEQ: 10.0 /10
They were great!
Standard | Chrysler 300 or similar

Relevant Reviews on Hertz in United States

Theobald Swinburne

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Reviewed: Wed, Feb 19, 2025
About Hertz: 6.0 /10

Yale Valentine

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Reviewed: Thu, Aug 22, 2024
About Hertz: 8.0 /10
Not bad
About QEEQ: 8.0 /10

Xenia Browne

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Reviewed: Tue, Sep 25, 2018
About Hertz: 2.0 /10

B.Sim

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Intermediate | Dodge Challenger Guaranteed model
Reviewed: Mon, Apr 29, 2019
“They gave me the wrong car”
About Hertz: 9.0 /10
Hertz didn't have a Dodge Challenger and none in the adrenaline collection when I arrived for pick up. They gave us a free upgrade to an Infiniti SUV, however, we only wanted an American muscle car. The supervisor told us that they would give us a call in the morning so that we could swop cars. No call was ever made and I had to call them personally to check and reserve the only adrenaline collection car, a Camaro SS. The car was clean internally and smelt new. It was a joy to drive, but barely had enough space for our luggage.
About QEEQ: 10.0 /10
Calvin has been great help. He contacted Hertz for us to reserve the adrenaline collection car. He did mention that a Dodge Challenger would be available, but Hertz insisted that they do not have specific car reservation. Still, he has been great help
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Mike M

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Aug 20, 2018
“Calif relax trip”
About Hertz: 9.2 /10
Like: All was great!
Dislike: Nothing

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