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Live chat Email us Service Code: 2280299034
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QEEQ cleared up a mix up at pick up and everything was good after that.

Reviewed: Mon, Mar 24, 2025
About Hertz: 9.0 /10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
About QEEQ: 10.0 /10
They were great!
Standard | Chrysler 300 or similar

Relevant Reviews on Hertz in United States

Burton Dewar

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Reviewed: Fri, Jul 25, 2025
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Charlotte Birrell

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Reviewed: Sun, Oct 20, 2024
About Hertz: 8.0 /10
The queue at Hertz is usually short since they have more counters open; you can generally get things done quickly. The nearby 'Triple-One' isn't as efficient, but it's cheaper. Hertz's insurance is slightly less aggressive with their upselling; they offered $10 per day and I went ahead and purchased it. 'Triple-One,' on the other hand, tries to upsell everything. While their orders are cheaper, their insurance often makes up the difference. Hertz strikes a better balance overall.
About QEEQ: 10.0 /10

Gerald Gray

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Reviewed: Sun, Sep 11, 2016
About Hertz: 6.0 /10
About QEEQ: 8.0 /10

ron

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Compact | Mystery car 2 Doors or similar
Reviewed: Wed, Jul 13, 2022
“Great experience”
About Hertz: 10.0 /10
The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!
About QEEQ: 10.0 /10
Great competitive rate!

R.Sandburg

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Standard Crossover | Infiniti QX60 7Seats or similar
Reviewed: Tue, Jul 30, 2019
“Overpaid for a smaller vehicle, had no idea who to complain to to rectify the situation.”
About Hertz: 7.0 /10
Paid extra for a vehicle that would seat 7. The car did not seat 7, it seated 5. When I spoke to the Hertz staff she indicated that the car does seat 7 and told me it has a third row seat. I went back out to the car to check and It did not. She told me the only other car they could offer me would cost an additional 100.00 per day.

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