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Search for Hertz Car Rentals in Lafayette

Réservation sur le net

Reviewed: Sun, Jul 7, 2019
About Hertz: 9.7 /10
Ma réservation a été confirmée et quand je suis allée dans l'agence (sur Eraste Landry Street in Lafayette, LA) que j'avais choisie, ils m'ont dit qu'ils n'avaient pas de voiture et qu'ils me téléphoneraient quand ils en auront une....Quand? Iimpossible de le savoir. Le personnel ne semblait pas s'en soucier plus que ça et n'a rien fait pour trouver une solution. Je me suis donc rendue à l'agence sur Pinhook road et là je tire mon chapeau au personnel qui a été très serviable et très soucieux de la situation. Ils m'ont trouvé une voiture et m'ont offert des avantages (réductions, facilité pour le retour du véhicule, assurance) et tout ça avec un sourire rassurant. Merci encore à l'équipe de Pinhook Agency pour avoir su gérer cette malencontreuse situation.
About QEEQ: 10.0 /10
RAS
Chevrolet Spark 4 Doors image
Hertz
Lafayette
United States
Economy | Chevrolet Spark 4 Doors or similar

Relevant Reviews on Hertz in United States

Lena Bryce

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Hertz
Seattle
United States
Reviewed: Wed, Nov 6, 2024
About Hertz: 10.0 /10
The service from this big company is excellent, and there was no upselling. I rented the car at a downtown store, and when I returned the car at 10 PM after they had closed, all I had to do was park the car and leave the key. The only downside was that the car was slightly old. We visited Mount Olympus, which was truly memorable!
About QEEQ: 8.0 /10

Adam Bloomfield

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Aug 3, 2024
About Hertz: 10.0 /10
Convenient and efficient
About QEEQ: 10.0 /10

Paul B.

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Medium SUV | Nissan Pathfinder or similar
Hertz
Ronald Reagan Washington National Airport(DCA)
North Arlington
United States
Reviewed: Wed, Jun 30, 2021
“Overall Great Experience”
About Hertz: 9.0 /10
I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.
About QEEQ: 10.0 /10
The entire booking process was outstanding. I love the app!

C.Bovill

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Compact SUV | Jeep Compass or similar
Hertz
Miami Beach
United States
Reviewed: Tue, Jul 23, 2019
“Superb!”
About Hertz: 9.0 /10
Car drop off point right next to a petrol station so we could fill up easily right next door. Hertz pick up place a bit of a challenge as attached to a big hotel so not sure whether to go in hotel entrance or not. Lovely staff at both locations.
About QEEQ: 10.0 /10
Easy process and all worked out as promised.

E.Poser

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Compact | Nissan Versa or similar
Hertz
San Diego
United States
Reviewed: Tue, Jul 10, 2018
“excellent car”
About Hertz: 9.2 /10
Like: car was almost new and eco friendly. very smooth to drive.

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