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Search for Hertz Car Rentals in Phoenix

Great car, disappointing fees.

Reviewed: Wed, Jan 22, 2025
About Hertz: 6.0 /10
When I checked in I told the Hertz rep I would be a bit late dropping off the car and did I need to change the booking by 30 minutes. He said no, it was no problem and I didn't need to update the booking. My reservation ended at 1 pm and as indicated, I dropped the car at 1:25 pm. But when they emailed my receipt, they charged me $40 USD for one extra hour! Almost the same price as I paid for a whole day. Very dishonest given I asked in advance and could have amended the booking for a lower cost.
About QEEQ: 10.0 /10
Toyota Corolla image
Hertz
Phoenix Airport(PHX)
Phoenix
United States
Compact | Toyota Corolla or similar

Relevant Reviews on Hertz in United States

Orville Trevelyan

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Hertz
Atlanta Airport(ATL)
Atlanta
United States
Reviewed: Mon, Jun 9, 2025
About Hertz: 8.0 /10
It's okay. I originally booked a Mazda 3, but they gave me a small Kia instead. The license plate was bent, which was a bit frustrating.
About QEEQ: 10.0 /10

Viola Augustine

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, May 8, 2025
About Hertz: 8.0 /10
Car rental is fast and easy.
About QEEQ: 10.0 /10

Yehudi Back

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Apr 21, 2025
About Hertz: 10.0 /10
Overall, it's great. The highlight is that you can choose your own car. All the cars of the same type have their trunks open and keys inside the car—just pick one and drive off.
About QEEQ: 10.0 /10

Cathy Whit

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Apr 4, 2016
About Hertz: 6.0 /10
About QEEQ: 8.0 /10

W.Burrows

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Intermediate | Toyota Corolla or similar
Hertz
Boston Logan International Airport(BOS)
Boston
United States
Reviewed: Mon, May 27, 2019
“Excellent value for the money!!”
About Hertz: 9.7 /10
There was only one agent at the counter with a line of about 15 people. He was doing his best, but the Hertz people should have anticipated the high volume of arrivals coming in. All the other car rentals had at least two people serving customers and they expedited their rentals very fast. After close to an hour standing in line, they finally got another agent to help out. Needless to say, I arrived at my final destination at 2:30 am instead of 1:30 am as planned. Other than check in, everything else was great. Return was very fast.
About QEEQ: 10.0 /10

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