Buena

Terrible experience. The headlights did not work, and the engine noise was as loud as a tractor. By the third day after picking up the car, it became unbearable. I called to request a replacement vehicle but couldn't get in touch with BUDGET. Even using a local phone to contact roadside assistance, no one answered. I have no idea how this company got a 9.2 rating. When I returned the car at 4:30 pm, which is still within working hours, no staff were around. Budget was extremely disappointing.

Staff were helpful. It was not clear that car hire was not based at the airport and the directions for the bus were not accurate so we wandered around the airport searching for a while and then had a 20 min wait for a bus. Unsure if this is a QEEQ or Budget issue.

I repeatedly emphasized needing an automatic transmission, but they still gave me a manual.

El dependiente trató de venderme servicios que no necesitaba según mi opinión engañosamente

The car was great. Easy to pick up. Dropping off more difficult. Filled with fuel on way to airport as it was three kings day and not all filling stations open. But got turned away at drop off and sent to airport station to fill up again 1.60 euros worth!!!!