Quietly excellent service.

The rental location is in the city center, which is quite convenient. We walked around the city before picking up the car and there was almost no queue. The staff's attitude was average. They didn't check the order carefully and still asked us to pay for an additional driver. It took some effort to communicate in broken English and show them the order before they understood. This made me a bit anxious since my English isn't very good. A kind lady from Guangdong helped us with the car pickup, and she was pretty friendly.

Satisfied

I booked to pick up the car at 9:30 PM, but when I arrived at 9:10 PM, they were rude and said they were ready to close.

The car was in a possible illegal condition although this only became apparent to us when we later stopped for food break and looked more at the car u. We noticed the tyres were nearly bald and that a plastic engine cover was hanging down and also throughout the hire a sensor warning light kept going on and off on the dash. The interior was unclean. We photographed the scratched and poor exterior before we left the pick up. The other issues became apparent later during the hire